Manage partner relationships and retention by providing personalized support, monitoring satisfaction, identifying upselling opportunities, and sharing insights to improve products and partner experiences.
Xm jobs
At XM, we are on a mission to redefine currency trading, distinguishing ourselves as more than just another forex and CFD broker.
55 open roles at Xm
Lead a QA team in building scalable Python automation frameworks, guiding shift-left testing initiatives, and partnering across development, DevOps, and product to improve software quality.
Designs and governs enterprise data architecture, developing data models and reusable patterns while advising project teams on platforms, integrations, performance, and the data product lifecycle.
Build and maintain scalable MLOps pipelines on AWS, enabling machine learning models to move from experimentation to production while improving deployment reliability, security, monitoring, and performance.
Arabic - Speaking Customer Experience Officer
Handle Arabic-speaking clients across chat, email, and phone, analyze client needs, promote relevant services, and build strong relationships while contributing to customer experience team targets.
Own cloud migration and infrastructure design, assess deployments against standards, and advance cloud-native practices through risk management, cost optimization, and guidance for internal teams.
Senior Application DevOps Engineers build and maintain AWS and Kubernetes infrastructure, develop CI/CD pipelines and automation, and lead cloud projects while mentoring engineers and improving reliability.
Design and maintain scalable data pipelines, warehouses, and production machine-learning solutions while enabling reliable analytics and collaborating with data scientists and cross-functional teams.
Mongolian-Speaking Partner Relations Manager
Manage partner relationships and retention by providing tailored support, monitoring satisfaction, identifying upselling opportunities, and sharing partner feedback to improve products and strengthen market presence.
Italian - Speaking Partner Relations Manager
The Partner Relations Manager will cultivate strong relationships with partners, strategize for retention, and analyze partner behavior to enhance loyalty and product offerings.
Perform front-end, back-end, and end-to-end testing across agile teams, writing test cases, evaluating results, and tracking defects to improve software quality throughout the development cycle.
Manage and improve HR operations across employee administration, Exelsys HCM, lifecycle processes, payroll support, reporting, and compliance in a fast-paced, multinational environment.
German - Speaking Client Relations Manager
Build and maintain client relationships, handle inquiries, analyze client needs, communicate product updates, and support business development while ensuring compliance and achieving team targets.
Conduct complex security audits across infrastructure, applications, and third parties; assess controls and risks, recommend remediation, and report on security posture and compliance.
Process deposits, withdrawals, and refunds; support departments with client-fund issues; follow anti-money laundering procedures; and suggest system enhancements in a Filipino-speaking back-office role.
Create and optimize Portuguese-language content for campaigns and digital channels, applying SEO best practices, maintaining brand consistency, and developing content opportunities for Brazilian audiences.
Plan and conduct information security risk assessments across IT systems, applications, infrastructure, and third parties; maintain the risk management program and guide remediation to strengthen security posture.
Coordinate technical teams, business stakeholders, and operations to deliver IT and infrastructure projects, defining scope and plans, managing risks, and keeping delivery on time and within scope.
Manage and coordinate software development projects from planning through delivery, aligning teams, stakeholders, dependencies, and timelines while supporting Agile governance, clear reporting, and continuous delivery improvement.
The IT Business Analyst gathers and documents requirements, analyzes current and future processes, identifies gaps, and works with stakeholders and developers to guide delivery and validate solutions.
Spanish, Portuguese and English - Speaking Business Development Officer
Identify business growth opportunities and support market expansion through market analysis, client service, and strategy execution, while coaching the local team and contributing to business targets.
QA Software Test Automation Engineers (Java)
Build and maintain Java-based test automation frameworks, expand functional and performance test coverage, and integrate automated tests into CI pipelines to improve software quality throughout the development lifecycle.
English - Speaking Customer Experience Officers
Handle customer inquiries across live chat, email, and telephone; analyze client needs, promote services, and build lasting relationships while contributing to team targets and high-quality service.
Implement and maintain the information security program, assess third-party security controls and risks, support compliance with company standards, and recommend improvements that protect information assets.
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