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Kazakh-Speaking Partner Relations Manager

📅 Mar 2
Partner Retention StrategiesClient HandlingKazakh LanguageRussian Language

📜 Description

  • Develop and implement Partner retention strategies to enhance loyalty and maximize lifetime value
  • Act as the main contact for Partners, fostering strong relationships through personalized support
  • Monitor Partners' satisfaction, gather and utilize relevant feedback to improve experiences
  • Analyze Partners' behavior to uncover opportunities for upselling and customization of products
  • Stay up to date on Company's products and marketing promotions and communicate them effectively
  • Communicate ideas for platform improvements to the Business Development teams

🛠️ Requirements

  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Kazakh and Russian speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required
  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team

Benefits

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
Full job description

The Role:

We are looking for a passionate and self-motivated professional to join our Partner Relations team. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.
All applications will be treated with strict confidentiality!

The main responsibilities of the position include:

  • Develop and implement Partner retention strategies as per the Company’s overall strategy to enhance loyalty and maximize lifetime value
  • Act as the main contact for Partners, fostering strong relationships through personalized support
  • Monitor Partners’ satisfaction, gather and utilise relevant feedback to improve experiences and tailor initiatives accordingly
  • Analyse Partners’ behavior to uncover opportunities for upselling and customisation of products and services
  • Stay up to date on Company’s products and marketing promotions and communicate them effectively to Partners
  • Communicate ideas and suggestions for platform improvements to the Business Development teams
  • Stay informed about industry trends, competitive landscape and best practices in Partner retention, continuously seeking opportunities to improve the Company’s retention efforts
  • Undertake any other relevant task as assigned
  • Main requirements:

  • Degree in any business-related field
  • Client handling experience in the financial services sector will be considered an advantage
  • Fluent Kazakh and Russian speaker with excellent oral and written skills in English
  • Reliable, with integrity of character
  • Outstanding communication and interpersonal skills
  • Dynamic, innovative and target oriented
  • Strong computer literacy
  • Valid work permit required
  • Benefit from:

  • Attractive remuneration package plus performance related reward
  • Intellectually stimulating work environment
  • Continuous personal development and international training opportunities
  • The Hiring Experience: What Awaits You

  • Let’s Connect – Intro Chat with Talent Acquisition
  • Deep Dive – First Interview with Your Future Team
  • Speak Your Strength – Language Proficiency Check
  • Show Your Skills – Live Technical Session
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