🕒 yesterday
Lead client support operations by scoping requests, aligning specialist expertise, forecasting team capacity, and connecting support with client strategy teams to improve implementation success and client satisfaction.
Kazakh-Speaking Partner Relations Manager
📅 Mar 2
Partner RelationsPartner RetentionRelationship ManagementCustomer Satisfaction
📜 Description
- Develop and implement partner retention strategies to strengthen loyalty and maximize lifetime value.
- Serve as the main contact for partners and provide personalized support.
- Monitor partner satisfaction and use feedback to improve experiences and tailor initiatives.
- Analyze partner behavior to identify upselling and product customization opportunities.
- Communicate product updates and promotions to partners, and share platform improvement ideas with Business Development.
- Track industry trends and retention best practices to improve retention efforts.
🛠️ Requirements
- Degree in any business-related field
- Client handling experience in the financial services sector will be considered an advantage
- Fluent Kazakh and Russian speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Strong computer literacy
- Valid work permit required
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
✨ Benefits
- Attractive remuneration package plus performance related reward
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Full job description
The Role:
We are looking for a passionate and self-motivated professional to join our Partner Relations team. This is a great opportunity to be part of a fast-paced and dynamic environment with learning and growing opportunities.
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
The main responsibilities of the position include:
Main requirements:
Benefit from:
The Hiring Experience: What Awaits You
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