🕒 4 days ago
Support customers by phone, email, and live chat, processing orders, advising on products, resolving queries, and coordinating with courier partners to deliver a smooth customer experience.
English - Speaking Customer Experience Officers
📅 Mar 13, 2023
Customer ExperienceClient Inquiry HandlingLive ChatEmail Support
📜 Description
- Respond to client inquiries via live chat, email, and telephone.
- Analyze individual client needs and take appropriate action.
- Provide high-quality service when handling client inquiries.
- Promote available products and services to clients.
- Build and maintain relationships with prospective and existing clients.
- Collaborate with other departments and contribute to team targets.
🛠️ Requirements
- University Degree in a business-related field
- Excellent oral and written skills in English
- Ability to multitask and maintain a high-level of organization
- Outstanding communication and interpersonal skills
- Excellent computer literacy
- Valid work permit required
- Let’s Connect – Intro Chat with Talent Acquisition
- Deep Dive – First Interview with Your Future Team
- Speak Your Strength – Language Proficiency Check
- Show Your Skills – Live Technical Session
✨ Benefits
- Attractive remuneration package
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Full job description
The Role:
We are looking for passionate and self-motivated professionals to join our Customer Experience Team in Limassol.
The main responsibilities of the position include:
Main requirements:
Benefit from:
The Hiring Experience: What Awaits You
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