The Role:
Are you a detail-oriented, highly organised, and people-centric HR professional who thrives in a fast-paced, international environment? Do you have a passion for streamlining HR processes, improving efficiency, and ensuring seamless HR operations? If so, we want YOU to join our dynamic People & Culture team at XM!
Why Join Us?
At XM, our people are our greatest asset. Our People & Culture team plays a pivotal role in ensuring a positive, engaging, and efficient work experience for all employees. As we continue to scale, we’re looking for a dedicated and detail-driven HR professional to help us enhance and optimise our People & Culture operations and processes.
This is a fantastic opportunity for an HR operations expert who enjoys working with HR systems, data, and processes while contributing to a people-first culture. You will be at the heart of our People & Culture operations, ensuring efficiency, accuracy, and compliance while supporting the broader People & Culture strategy.
All applications will be treated with strict confidentiality!
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The main responsibilities of the position include:
Your Mission:
🎯P&C Operations & Administration Excellence
Manage and optimise P&C operational processes, ensuring efficiency, accuracy, and compliance with internal policies and labour regulations
Provide comprehensive P&C administrative support, including contract management, employee records, P&C policies, and compliance documentation
Play a key role in P&C process automation and continuous improvement, identifying opportunities to enhance workflows
🎯Exelsys HCM Administration & P&C Systems Management
Administer and manage Exelsys HCM, ensuring the system is effectively maintained and utilised to support P&C processes
Act as the go-to expert for P&C systems, providing troubleshooting, updates, and reporting support to ensure data accuracy and usability
Work closely with internal teams to streamline P&C system functionalities and enhance employee experience
🎯Employee Lifecycle & Data Management
Support the end-to-end employee lifecycle processes, including onboarding, probation reviews, contract updates, and offboarding procedures
Ensure accurate and up-to-date employee records in Exelsys HCM and other P&C systems, maintaining data integrity and compliance
Generate and analyse P&C reports, metrics, and dashboards to support decision-making and strategic initiatives
🎯Payroll & Benefits Support
Assist with monthly payroll preparation, ensuring accurate and timely processing of employee data
Coordinate employee benefits scheme, responding to employee queries and ensuring smooth execution of benefit programs
Collaborate with finance and payroll teams to ensure accuracy of any payroll related data
🎯P&C Compliance & Policies
Ensure all P&C policies, procedures, and documentation are compliant with local labour laws and international best practices
Support internal audits and compliance checks by maintaining accurate and well-organised P&C records.
Keep up to date with employment regulations and industry best practices, providing recommendations for policy enhancements
Main requirements:
Degree in Human Resources, Business Administration, or a related field. A relevant HR certification (e.g., CIPD, or similar) will be considered a plus
2-4 years of experience in HR operations, HR administration, or a similar role within a fast-paced, multinational organisation
Strong experience in HR systems management, with hands-on experience administering Exelsys HCM being a strong plus
Solid understanding of employment law and labour regulations, with the ability to ensure compliance in HR processes
Excellent organisational and problem-solving skills, with the ability to manage multiple HR tasks efficiently
Detail-oriented with a strong sense of accuracy, confidentiality, and compliance in handling HR data
Ability to interpret HR data, generate reports, and provide meaningful insights to support decision-making
Strong communication and interpersonal skills – a team player who enjoys collaborating with diverse teams
Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint, Outlook) and other HR tools
Ready to Be the Driving Force Behind HR Operations? Apply Today! 🚀
Benefit from:
What We Offer:
🌟 Attractive remuneration package plus performance related reward
🌟 Private health insurance
🌟 Corporate pension fund
🌟 Continuous personal and professional international development opportunities
🌟 A structured and efficient P&C environment where you can make a real impact
🌟 The opportunity to work with advanced P&C technology and systems in a multinational setting
🌟 A collaborative, people-first culture that values innovation and operational excellence
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Deep Dive – First Interview with Your Future Team
Test Your Edge – Personality Assessment
Final Connection – Final Interview
