The Role:
We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.
All applications will be treated with strict confidentiality!
The main responsibilities of the position include:
Develop and maintain excellent relationships with clients
Handle client inquiries and ensure that high level service is provided
Perform personal clientele analysis and take actions as required
Stay abreast of the latest developments, products and marketing promotions that Trading Point launches and the relevant terms and conditions; and communicate them to the clients
Ensure compliance with the company’s legal guidelines and compliance procedures
Provide suggestions on system enhancements
Act in the best interest of the company at all times, and cooperate with the rest of the Client Relations team in order to perform business development
Contribute to the team effort by achieving targeted results
Cooperate effectively with other departments as necessary
Main requirements:
Degree in a business-related field
Client handling experience in the financial services sector is a definite plus
Fluent German speaker with excellent oral and written skills in English
Reliable, with integrity of character
Outstanding communication and interpersonal skills
Dynamic, innovative and target oriented
Ability to multitask and prioritize
Strong computer literacy
Valid work permit required
Benefit from:
Attractive remuneration package
Private health insurance
Corporate pension fund
Intellectually stimulating work environment
Continuous personal development and international training opportunities
The Hiring Experience: What Awaits You
Let’s Connect – Intro Chat with Talent Acquisition
Speak Your Strength – Language Proficiency Check
Deep Dive – First Interview with Your Future Team
