🕒 yesterday
Lead client support operations by scoping requests, aligning specialist expertise, forecasting team capacity, and connecting support with client strategy teams to improve implementation success and client satisfaction.
German - Speaking Client Relations Manager
📅 Feb 18, 2025
📍 🇬🇷 Athens - Hybrid🎹 Mid-level🤝 Customer Success Manager📢 🇩🇪 German Required📢 🇬🇧 English Required💼 Full-Time
Client RelationsClient ServiceClient Inquiry HandlingClient Analysis
📜 Description
- Develop and maintain strong client relationships and handle inquiries with a high level of service.
- Analyze client portfolios and take appropriate follow-up actions.
- Keep clients informed about product developments, promotions, and relevant terms and conditions.
- Follow company legal guidelines and compliance procedures, and suggest system enhancements.
- Collaborate across the Client Relations team and other departments to support business development and achieve targets.
🛠️ Requirements
- Degree in a business-related field
- Fluent German speaker with excellent oral and written skills in English
- Reliable, with integrity of character
- Outstanding communication and interpersonal skills
- Dynamic, innovative and target oriented
- Ability to multitask and prioritize
- Strong computer literacy
- Valid work permit required
- Let’s Connect – Intro Chat with Talent Acquisition
- Speak Your Strength – Language Proficiency Check
✨ Benefits
- Attractive remuneration package
- Private health insurance
- Corporate pension fund
- Intellectually stimulating work environment
- Continuous personal development and international training opportunities
Full job description
The Role:
We are looking for passionate, energetic and self-motivated professionals to join our Client Relations team and provide high quality of client service to clients. This is a great opportunity to be part of a faced-paced and dynamic environment with learning and growing opportunities.
All applications will be treated with strict confidentiality!
By submitting this application, I confirm that I have read and agree to the terms of the Privacy and Data Protection Notice and the Confidentiality Undertaking.
The main responsibilities of the position include:
Main requirements:
Benefit from:
The Hiring Experience: What Awaits You
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