Support the evolution of EarnIn’s customer care platform by refining feature requirements, connecting Kustomer with internal systems, improving agent workflows, and helping validate launches through testing and analysis.
Product Manager
📜 Description
- Partner with US engineers and ship product directly alongside them.
- Own product features end-to-end across product lines, including teleop/XMI.
- Bridge Chinese and US teams by translating context and intent across languages.
- Own customer delivery from business development handoff through final data delivery.
- Run team operating rhythms, including standups, OKR check-ins, and Linear hygiene.
- Make cross-geo work visible, organized, and on track.
🛠️ Requirements
- 2+ years of relevant work experience.
- Native or near-native fluency in Chinese and English.
- Product management experience with strong product sense and a track record of shipping directly with engineers.
- Strong organizational skills and comfort structuring ambiguous, fast-moving work.
- Comfort operating in 0→1 environments where processes are not yet established.
Full job description
Product Manager
At XDOF, we’re at an inflection point. Frontier labs are racing to build general-purpose robots, and high-quality training data is the bottleneck. We’re building the foundation behind the foundation models – the data collection systems, operational capability, exabyte-scale data warehouse, and software toolchain – to help our partners drive the field forward.
We operate across the US, Shenzhen, and Jakarta, and we’re moving fast on several fronts at once. We’re looking for a Product Manager to be the connective tissue: someone who ships directly with our US engineers, bridges our China and US teams, and owns delivery so work stays on track from the first customer conversation to the final dataset. If you have sharp product sense, a talent for bringing order to messy work, and you’re fluent in both Chinese and English, this role was built for you.
What You’ll Do
This person is the bridge between our offices and the owner of how work actually gets delivered. In practice, you’ll:
partner with US engineers, working in-timezone and shipping product directly alongside them
own product features end-to-end across different product lines – for example, building out the teleop/XMI product line
serve as the CN ↔ EN bridge between the US and China teams, translating context and intent, not just language
own customer delivery end-to-end as the DRI, from BD handoff through final data delivery
run the team’s operating cadence – standups, OKR check-ins, Linear hygiene – and keep work visible and searchable
bring structure to fast-moving, cross-geo tracking so nothing falls through the cracks between offices
About You
Baseline:
a proven PM with real product sense who ships directly with engineers
native or near-native fluency in both Chinese and English
a strong organizer who can impose structure on ambiguous, fast-moving work
2+ years of relevant work experience
comfortable operating in 0→1 environments where the process doesn’t exist yet
You might be a good fit if you:
have worked in robotics, AI, or another deep-tech, data-heavy domain
have coordinated across time zones or distributed, multilingual teams
are fluent with modern project-tracking tools (Linear or similar) and like making work legible
have owned program management end-to-end, not just one stage of a pipeline
are mission-driven and energized by a fast pace – work at XDOF is fast and constant, and there’s a lot of it. We hope you love what you’ll be doing, because you’ll be doing a lot of it!
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