🕒 8 days ago
Own and improve the knowledge base for revenue-cycle operations by turning complex rules and processes into accurate, actionable guidance, validating content, and coordinating updates across teams.
French Content Specialist (US)
🕒 11 days ago
FrenchContent CurationContent ValidationMetadata Validation
📜 Description
- Review and curate written publications and audio content using SOPs, checklists, and client guidelines.
- Validate content and metadata for completeness, consistency, and basic accuracy; make guideline-approved corrections.
- Escalate unclear, high-impact, or out-of-policy issues to the Team Lead or SME with supporting context and evidence.
- Manage assigned queues to meet throughput expectations and turnaround times or SLA requirements.
- Attend team meetings, calibration sessions, and training; apply feedback to improve accuracy and consistency.
🛠️ Requirements
- Follow information security, confidentiality, and secure work environment requirements.
- Maintain high attention to detail during repetitive or high-volume tasks.
- Participate in team meetings, calibration sessions, and required training.
- Document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
Full job description
Role Overview:
The Content Curation Specialist is responsible for reviewing, validating, and curating written and audio content in line with established SOPs, checklists, and client guidelines. This role ensures accuracy, consistency, and timely processing across assigned queues while adhering to information security standards.
Project Details
Job Title: French Content Specialist
Working Hours: PST
Duration: 12 Months.
Salary/Compensation: $23/HR
Location: USA (Remote)
Key Responsibilities:
Perform daily content curation for written publications and audio content using established SOPs, checklists, and client guidelines.
Validate content and metadata for completeness, consistency, and basic accuracy; apply straightforward corrections when covered by guidelines.
Identify and document content issues, defects, and bugs in internal tools using required templates and ticketing standards.
Escalate unclear, high-impact, or out-of-policy issues to the Team Lead/SME with clear context and supporting evidence.
Manage assigned queues to meet defined throughput expectations and turnaround times/SLA requirements.
Follow information security, confidentiality, and secure work environment requirements (where applicable).
Maintain high attention to detail while completing repetitive or high-volume tasks.
Participate in team meetings, calibration sessions, and required training; incorporate feedback to improve accuracy and consistency.
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