Manage cardiology appointment verification, schedule updates, and patient recall workflows, using clear, empathetic outreach to recover missed or overdue visits and keep physician schedules accurate.
Manage the full revenue cycle for family practice and primary care accounts, from registration and claim submission through denials, A/R follow-up, patient billing, and compliance.
Manage front-desk operations for a busy cardiology practice, including patient intake, eClinicalWorks scheduling and records, insurance verification, phone triage, and coordination of clinic flow.
Handle high-volume patient calls for a cardiology practice, documenting inquiries in eClinicalWorks, routing messages and calls, supporting patient questions, and managing incoming digital faxes.
Manage high-volume patient communications, coordinate provider schedules, maintain accurate AthenaOne records, and support insurance eligibility checks and prior authorizations while protecting confidential health information.
Manage dermatology billing from coding and claim audits through denial appeals and payer follow-up, using ModMed to resolve claims and support accurate, timely reimbursement.
Manage primary care front-desk operations by communicating with English- and Spanish-speaking patients, scheduling appointments, maintaining eClinicalWorks records, and coordinating administrative workflows.
Manage front-desk operations for a high-volume family and internal medicine practice, including patient calls and scheduling, insurance verification, prior authorizations, prescription refills, and accurate EHR records.
Coordinates orthopedic and spine surgeries from scheduling through pre-operative preparation, aligning patients, providers, and facilities while tracking documentation and clearance requirements to help prevent delays.
Coordinate patient outreach and specialist referrals through phone calls and texts, guiding patients through care steps, tracking follow-ups, and documenting communications in the EHR.
Manage patient access and revenue-cycle support by verifying insurance benefits, analyzing EOBs and claim issues, coordinating appointments, and handling patient and payor calls.
Own employment law cases from intake through resolution, managing client relationships, employer and counsel communications, statutory deadlines, hearings, discovery support, and post-settlement administration.
Manage athenaOne claim follow-ups, denial resolution, patient billing inquiries, and account reconciliation while documenting insurance and patient interactions across revenue cycle workflows.
Coordinate patient calls, orthopedic scheduling, imaging prior authorizations, referrals, and administrative communications, keeping care moving between patients, clinicians, insurers, and outside facilities.
Manage bilingual patient communications and front-desk operations for a facial plastic surgery and ENT practice, including scheduling, insurance eligibility checks, patient records, and administrative support.
Verify dental insurance benefits and pre-authorizations, document patient coverage, and coordinate bilingual calls, scheduling, and follow-ups for a prosthodontic and periodontal practice.
Coordinate patient communications, orthopedic scheduling, diagnostic imaging authorizations, and specialty referrals while maintaining accurate records and routing clinical concerns to medical staff.
Coordinate dental insurance verification and preauthorizations, bilingual patient calls and scheduling, and accurate patient records using Open Dental and Weave for a specialty dental practice.
Manage full-cycle recruitment for U.S. healthcare practices, sourcing and assessing Medical Virtual Assistants and other clinical support talent while maintaining candidate pipelines and meeting hiring deadlines.
Manage full-cycle recruitment for U.S. healthcare practices, sourcing and assessing LATAM candidates for Medical Virtual Assistant and other clinical support roles while meeting tight hiring timelines.
Coordinate orthodontic patient inquiries from first contact through scheduled consultation, using bilingual communication, lead follow-up, treatment education, and insurance and financing guidance to improve conversion and attendance.
Draft and quality-check California QME, AME, and IME reports by synthesizing medical records and clinical findings, applying AMA Guides impairment ratings, and meeting statutory standards.
Manage employee time cards, organize electronic documentation, and provide administrative follow-up, using spreadsheets and online systems to keep records accurate, complete, and ready for management and payroll processing.
Coordinate patient referrals and insurance prior authorizations from submission through completion, using eClinicalWorks and supporting patients, providers, and specialist offices with follow-up and administrative tasks.
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