Coordinate front-desk operations for a medical practice, including patient scheduling and intake, insurance verification, prior authorizations, and accurate updates to electronic medical records.
Own the full revenue cycle for a chiropractic and multidisciplinary health practice, from insurance verification and claim submission to denial resolution, payment posting, and accounts receivable follow-up.
Manage patient calls, scheduling, and eClinicalWorks records while verifying insurance benefits and coordinating referrals to help an orthopedics, pain medicine, and PM&R practice secure appointments.
Coordinate surgical procedures, appointments, authorizations, and medical documentation for an orthopedic practice, while communicating with patients, clinical teams, insurance payors, and legal offices.
Manage plaintiff-side employment and personal injury cases from intake through documentation and demand preparation, coordinating client communication, medical records, insurance updates, and drafting support.
Conduct client intake and preliminary case screening for employment law matters while supporting attorneys with case documentation, pre-litigation drafting, and client onboarding.
Coordinate Personal Injury and MedPay cases from initial inquiry through scheduling and follow-up, gathering insurance and attorney details while supporting bilingual patient communication and lead conversion.
Manage personal injury cases for a California law firm, coordinating client treatment, medical records and liens, insurance and property damage claims, and timely follow-ups with clients and providers.
Manage high-volume bilingual patient communications, scheduling, intake, and front-desk workflows for a psychiatry and TMS practice, with occasional insurance eligibility and authorization support.
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