Drive customer retention, renewals, adoption, and account expansion by negotiating software contracts, identifying churn risks, and partnering across sales and customer success teams.
School Account Manager II
📜 Description
- Manage assigned accounts and grow revenue through prospecting, new business, renewals, cross-sells, and upsells.
- Serve as the primary customer contact, building loyalty, retention, and long-term relationships.
- Lead consultative sales by aligning solutions with customer needs and strategic objectives.
- Coordinate with account teams and partners to develop solutions and close business.
- Apply knowledge of K–12 schools, district decision-making, purchasing cycles, and education technology trends.
- Build customer credibility through product expertise, reliable follow-through, and relevant market insights.
🛠️ Requirements
- 4+ years of sales experience.
- Proficiency with collaboration tools such as Outlook and Microsoft Teams.
- Familiarity with CRM and sales tools such as Salesforce or MS Dynamics.
- Knowledge of education customers, organizational structures, and leadership personas.
- Excellent written, verbal, and presentation skills.
- Education sales experience is a plus.
- Resourcefulness and creative problem-solving are a plus.
✨ Benefits
- World Class Health Benefits: Medical
- Dental
- Vision
- Health Savings and Flexible Spending Accounts
- 401(k) and Roth 401(k) with company match
- Paid Vacation and Sick Time Off
- 12 Paid Holidays
- Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
- Tuition Reimbursement
- Life & Disability Insurance
Full job description
About Renaissance
When you join Renaissance®, you join a global leader in pre-K–12 education technology! Renaissance’s solutions help educators analyze, customize, and plan personalized learning paths for students, allowing time for what matters—creating energizing learning experiences in the classroom. Our fiercely passionate employees and educational partners have helped drive phenomenal student growth, with Renaissance solutions being used in over one-third of US schools and in more than 100 countries worldwide.
Every day, we are connected to our mission by exemplifying our values: trust each other, win together, strive for the best, own our actions, and grow and evolve.
Job Description
The School Account Manager II is responsible for managing and selling Renaissance Learning’s products and services, within assigned territory, and achievement of revenue goals through prospecting, new business, customer renewals, cross-sell, and up-sell opportunities.
The School Account Manager II has meaningful sales experience and brings developing expertise for cultivation and long-term development of customer relationships, maintaining high product renewal rates and strong collaboration with Customer Success partners and members of the Account Executive team. You will operate are the primary account contact for customers, increasing customer loyalty and retention while driving business value and expansion.
This position requires occasional travel for customer engagements, conferences, and other revenue-generating activities. We are ideally looking for someone who resides in either South Carolina, North Carolina, Tennessee, or Alabama.
In this role as School Account Manager II, you will be responsible for:
- Managing Opportunities: Drive new business, cross/up-sell and renewal opportunities proactively by engaging multiple decision makers to ensure communication and agreement through the life of the opportunity and use internal and external networks to increase opportunity value. Grow assigned book of business to exceed revenue goals.
- Consultative Solution Selling: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance.
- Closing Business: Understand and sell solutions aligned to customers’ unique problems and strategic objectives. Leads across the account team, internal, and external partners to develop winning solutions bringing value for both the customer and Renaissance.
- K-12 Education Acuity: Possesses a deep knowledge of the K-12 education space including public, private, and parochial schools. Strong understanding of K-12 districts and school administrative roles, funding, purchasing process, buying cycles, policies, practices, trends, and school board oversight. Knows customer workflows, contacts, and how they integrate into decision-making processes.
- Domain Expertise: Possess strong technical knowledge of common tools and trends in ed tech space; staying current on probable future state policies, practices, and information affecting customer businesses. Knows the competition and how strategies and tactics work in the marketplace.
- Credibility: Builds rapport based on factual accuracy, expertise across offerings, delivering on expectations and proactively providing market insights that inspire customers to think of Renaissance as a partner
Qualifications
For this role as School Account Manager II, you should have:
- 4+ years with prior experience in sales
- Proficient in collaboration tools (e.g., Outlook, Microsoft Teams, etc.)
- Familiarity with CRMs and other sales technology (e.g., Salesforce, MS Dynamics)
- Knowledge of education customers, their organizational structures, and leadership personas
- Excellent written and verbal communication skills, including presentation skills
Bonus Points:
- Experience in education sales
- Demonstrated capacity for resourcefulness and creative problem-solving
Additional Information
All your information will be kept confidential according to EEO guidelines.
Salary Range: The base range for this position is $57,000 - $65,000 with a total target compensation (TTC) range of $104,000 - $120,000. This range is based on national market data and may vary by experience and location.
#LI - Remote
Benefits for eligible US employees include:
- World Class Health Benefits: Medical, Prescription, Dental, Vision, Telehealth
- Health Savings and Flexible Spending Accounts
- 401(k) and Roth 401(k) with company match
- Paid Vacation and Sick Time Off
- 12 Paid Holidays
- Parental Leave (20 total weeks with 14 weeks paid) & Milk Stork program
- Tuition Reimbursement
- Life & Disability Insurance
- Well-being and Employee Assistance Programs
Frequently cited statistics show that some women, underrepresented individuals, protected veterans and individuals with disabilities may only apply to roles if they meet 100% of the qualifications. At Renaissance, we encourage all applications. Roles evolve over time, especially with innovation, and you may be just the person we need for the future!
Equal Opportunity Employer
Renaissance is an equal opportunity employer and does not discriminate with respect to any term, condition or privilege of employment based on race, color, religion, sex, sexual orientation, gender identity or expression, age, disability, military or veteran status, marital status, or status of an individual in any group or class protected by applicable federal, state, or local law.
For California Residents, please see our Privacy Notice for California Job Candidates here.
Reasonable Accommodations
Renaissance also provides reasonable accommodations for qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local laws. If accommodation is needed to participate in the job application or interview process, please contact Talent Acquisition.
Employment Authorization
Applicants must be authorized to work for any employer in the United States. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
For more information about Renaissance, visit: https://www.renaissance.com
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