Support Operations Systems Lead
Own and improve the support systems that keep User Operations reliable at scale, from live issue triage and request prioritization to technical program delivery, monitoring, and workflow improvements.
Salary: R29 000 β R32 000 per month
Remote Recruitment is hiring a Operations Coordinator for a UK-based employer, fully remote from South Africa, owning the daily operations that keep a UK business on track.
You will keep the moving parts of a UK business joined up. You will track tasks, chase suppliers and teams, and make sure processes run on time and to standard.
This is a full-time, 100% remote role working UK hours, 09:00β17:00 UK time (11:00β19:00 SAST). You will join a friendly UK team, receive clear onboarding and support, and work with a company that values reliability, communication and growth. We are looking for South African talent who want a stable remote career with a UK employer. Day to day you will use modern, cloud-based tools, so you can work from home with the equipment you already have. Our recruitment team supports every placement from application through to your first day, and we keep communication open so you always know where you stand throughout the hiring process. Apply with your CV and we will be in touch if you are shortlisted.
Own and improve the support systems that keep User Operations reliable at scale, from live issue triage and request prioritization to technical program delivery, monitoring, and workflow improvements.
Own pricing and costing systems, import logistics, inventory and 3PL operations, supplier coordination, and trade accounts, building scalable workflows that support profitability and customer service.
Manage external partnerships supporting vulnerable customers, using data, specialist expertise and lived experience to improve customer journeys, products and services while ensuring strong governance and community engagement.
Own resourcing across Professional and Managed Services, balancing demand, capacity and commercial priorities while resolving booking conflicts and helping teams make informed delivery decisions.
Own cross-functional operations across people and tooling, compliance, product launches, and team priorities, improving how the company and its partners operate while keeping standards high.