➡️ Want to help leading life sciences organizations turn complex technology into meaningful outcomes?
➡️ Enjoy managing customer projects, bringing stakeholders together, and delivering engaging training and workshops?
➡️ Looking for a role where you can combine your scientific background, project management skills, and interest in AI at a fast-growing global company?
➡️ Are you passionate about teaching and helping people learn new skills and grow in confidence?
If this sounds like your next move, we’d love to hear from you.
As a Project Manager – Life Sciences, you’ll lead the successful onboarding, implementation, and ongoing enablement of Patsnap customers across the life sciences sector.
This role is about turning access into impact. You’ll work closely with customers to understand their objectives, develop tailored project plans, coordinate key stakeholders, and ensure the Patsnap platform is adopted effectively and delivers measurable value.
You’ll manage projects from initial discovery and onboarding through to delivery and review, keeping timelines, actions, risks, and outcomes on track. You’ll also lead training sessions, workshops, and webinars that build customers’ confidence and capability with the platform.
Your scientific background will help you understand how our customers work: the engineers, scientists, R&D leaders, and IP teams who use Patsnap to scout technologies, assess novelty and prior art, solve technical problems, and track competitors. You’ll use that understanding to translate complex concepts into relevant, practical solutions, becoming a trusted partner to your customers and a subject-matter expert in Patsnap’s life sciences products.
This is a hands-on, customer-facing role for someone who enjoys building relationships, managing complex projects, and helping customers get lasting value from technology.
Want to see the platform you'd be representing?
Check out this short overview:
This is a hybrid position in our London, UK office with the expectations to work from the office on Wednesdays. You are welcome to come in on our days too!
PatSnap is a global, pre-IPO company that transforms the way organizations harness their Intellectual Property and Research & Development productivity. Our platform revolutionizes how IP and R&D teams collaborate across the entire innovation lifecycle, using domain-specific AI to accelerate the creation of market-ready products. With over 12,000 customers worldwide, including some of the biggest names in innovation, Patsnap is at the forefront of technological advancement. Our $300M Series E funding round brings our valuation to a $1 billion unicorn status, and we still have a remarkable amount of growth ahead.
As the leading global Life Sciences intelligence platform, Patsnap helps pharmaceutical, biotech, medical device, and life sciences organisations make better innovation decisions. By connecting patents, scientific literature, clinical trials, regulatory data, and market intelligence, we enable our customers to identify white spaces, reduce R&D risk, and accelerate breakthrough innovation.
We have a vibrant and diverse team with offices in Singapore, Toronto, London, Shanghai and remote teams based in US. Our hyper-growth trajectory is powered by our people, and we are extremely proud of our company-wide vision, work ethic, and entrepreneurial spirit. We are committed to fostering an inclusive environment where talent thrives and ideas bloom.
Lead customer onboarding and enablement projects from discovery through to successful delivery
Create and maintain clear project plans, timelines, milestones, and success measures
Coordinate customer stakeholders and internal teams to keep projects aligned and on track
Identify project risks, dependencies, or barriers to adoption and take proactive steps to address them
Deliver engaging product training, workshops, and best-practice sessions
Run webinars and develop scalable enablement programmes for customer teams
Build a strong understanding of each customer’s scientific workflows, objectives, and use cases
Monitor product adoption and engagement, identifying where additional support may be needed
Lead regular project updates and reviews, communicating progress clearly to stakeholders
Capture customer feedback and share relevant insights with our Product, Customer Success, and Commercial teams
Identify opportunities where additional Patsnap products or services could support the customer’s goals
Develop deep expertise in Patsnap’s life sciences solutions and the wider scientific and innovation intelligence market
Continuously improve our onboarding, project delivery, and customer enablement approaches
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