Leads and develops the phone-sales team while improving conversion, forecasting, and profitable revenue across bookings and the guest lifecycle through data-driven, cross-functional initiatives.
Country Manager NL
📜 Description
- Own Dutch market revenue, margin, customer, and employee KPIs; manage forecasts and report weekly to the Commercial Director.
- Build, manage, and coach the local team, aligning its structure and performance with commercial strategy.
- Develop relationships with high-end Dutch buyers and ensure a smooth, responsive, high-quality customer journey.
- Represent Dutch customers and employees in leadership and headquarters discussions, and own market-impacting RfPs.
- Share market insights and lessons to help improve the commercial model across Europe.
🛠️ Requirements
- Experience in automotive, used-car remarketing, or B2B marketplaces is mandatory.
- Solid people-management experience, including coaching managers and leading teams.
- Fluent in Dutch and English.
- Strong data orientation, with the ability to forecast, analyze, and course-correct using data.
- Excellent communication and stakeholder-management skills; comfortable in a fast-paced, high-accountability environment.
- Commercial leadership experience and a strong network and understanding of the Dutch car-trading landscape are a plus.
✨ Benefits
- Competitive salary and performance-based incentives
- Company car, fuel card, yearly bonus plan
- 26 holidays with flexible planning
- Hybrid working and flexible hours
- Learning & development opportunities
Full job description
Who We Are
At OPENLANE, we make wholesale easy so our customers can be more successful. We’re a technology company building the world’s most advanced and uncomplicated digital marketplace for used vehicles. We’re a data company helping customers buy and sell smarter with clear, actionable insights. And we’re an innovative company accelerating the future of wholesale remarketing through curiosity, collaboration, and an entrepreneurial spirit.
We offer our customers the best digital marketplace for used cars in Europe, delivering operational excellence for our B2B clients.
Our Values
- Driven Way Builders – We pursue challenges that inspire us to build, create, and innovate
- Relentless Curiosity – We seek to understand and improve our customers’ experience
- Smart Risk-Taking – We transform risk into progress through data, experience, and intuition
- Fearless Ownership – We deliver what we promise and learn along the way
What We Are Looking For
As Country Manager for the Netherlands, you’ll be fully responsible for the commercial performance of the Dutch market, managing people, owning customer relationships, and executing our commercial strategy. You’ll play a key role in driving results and shaping the culture and direction of your local commercial team (3FTE’s).
This is a high-impact, hands-on leadership role for someone who combines deep industry knowledge with a modern commercial mindset. You’ll be working directly with the Commercial Director and be a key voice in both local execution and global feedback loops.
Requirements
Your Role & Responsibilities
1. Own the Commercial Performance
- Be fully accountable for revenue, margin, customer and employee KPIs in The Netherlands.
- Manage forecasting and report weekly to the Commercial Director on volumes, progress by segment, and strategic outlook.
2. Lead the Team
- Build, manage, and coach the local team
- Ensure a balanced team structure, aligned with our strategy and targets.
- Make your team successful and happy by aligning vision, strategy, and consistent results.
3. Drive Customer Excellence
- Represent and cultivate relationships with the high end Dutch buyer market.
- Ensure the customer journey reflects our standards, smooth, responsive, and high-quality.
- Be seen as a go-to authority on the Dutch used car market, both internally and externally.
4. Represent the Netherlands Internally
- Be the voice of Dutch customers and employees within SLT and HQ discussions.
- Own RfPs and similar strategic processes that involve or impact your market.
- Actively contribute to improving our commercial model across Europe by sharing insights and lessons.
Your Profile
- Growth/Commercial excellence mindset: sees change as opportunity, takes initiative, and leads by example.
- Experience in a commercial leadership role is a plus
- Experience in automotive, used car remarketing, or B2B marketplaces is mandatory
- Strong network and understanding of the Dutch car trading landscape is a plus
- Fluent in Dutch and English.
- Strong data orientation: can forecast, analyze, and course-correct using real numbers, not opinions.
- Comfortable working in a fast-paced, high-accountability culture.
- Fully aligned with our principles of ownership, meritocracy, customer centricity, pragmatism, and constructive communication.
- Solid people management experience, including coaching managers and leading teams
- Hands-on, entrepreneurial, and comfortable in a changing environment
- Excellent communication and stakeholder management skills
Benefits
What’s In It for You?
OPENLANE Europe offers a challenging leadership role with high autonomy and impact, including:
- Competitive salary and performance-based incentives
- Company car, fuel card, yearly bonus plan
- 26 holidays with flexible planning
- Hybrid working and flexible hours
- Learning & development opportunities
Are We the Perfect Match?
Are you ready to take ownership of OPENLANE’s success in your country?
Do you combine commercial drive with people leadership and accountability?
Then go for it.
Send us your CV and motivation letter and become part of the OPENLANE family.
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