As a Business Sales Associate at Lyft, you'll drive growth by converting leads into customers and nurturing relationships with small and mid-sized businesses to meet their transportation needs.
Account Expert
🕒 yesterday
Digital MarketingAccount ManagementClient OnboardingProblem-solving
📜 Description
- Proactively develop strategies with merchants to increase revenue through digital marketing for managed accounts.
- Onboard new clients, assisting with contact migration and setting up initial campaigns and automations.
- Provide strategic advice and guidance on a regular basis and respond to client inquiries promptly.
- Ensure clients achieve their business goals by providing best practices and regular dashboard reviews.
- Keep merchants informed about product releases and new features.
- Contribute feedback to improve customer engagement and conduct quarterly business reviews.
🛠️ Requirements
- 1-2 years of account management-related experience.
- Understanding of key digital marketing metrics and their trends.
- Proven track record of creative problem-solving for customers.
- Comfortable discussing business and sales topics with clients.
- Excellent communication skills via chat, phone, video conference, and email.
- Strong time management and planning skills.
- Familiarity with tools like Slack, Zoom, Intercom, and Hubspot.
- Experience in e-commerce, SaaS, or marketing strategy is a plus.
✨ Benefits
- Gross salary starting from 3000 EUR/month based on experience + commission depending on individual results;
- An unlimited learning budget for self-improvement, complying with the best interests of Omnisend;
- Private health insurance;Remote work possibilities;Unlimited access to psychotherapy;
Full job description
Working at Omnisend is... kind of boring.
Not the soul-crushing kind of boring — more like the “no drama, no chaos, just smart people doing great work” kind. The kind that lets you focus on what matters, without pointless meetings, micromanagement, or bureaucracy. We’re data-driven. We test, we iterate, we improve. Gut feelings don’t drive decisions — insights do. We trust each other. We’re transparent, give actionable feedback, and honestly listen. No egos, no hand-holding — just a team of experienced professionals moving fast, adapting easily, and delivering impact. Omnisend is customer-funded and customer-driven. Our work is rooted in solving real problems that help ecommerce brands grow. No empty promises — we bring in results. And yes, we have fun. But the grown-up kind — workations, team gatherings, the occasional party. No forced fun, no awkward icebreakers. Just genuine moments with a team that actually enjoys working together.
The Account Expert at Omnisend is a crucial part of our customer and partner success. We highly believe in the importance of customer-centricity and are looking for individuals with a great positive attitude and the ability to work well with merchants and partners alike. This position is perfect for client-oriented and goal-driven individuals who are passionate about e-commerce and marketing, have a problem-solving mindset and strong technical and interpersonal skills. This role requires the ability to work across organizational stakeholders and a research-based mindset.
What you’ll do @Omnisend:
We expect that you’ll bring:
What we offer in return:
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