Role Summary
KDCI Outsourcing is looking for a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments. You'll bridge the gap between product and customer, customizing implementations to solve specific business challenges.
Work directly with clients to understand technical and business requirements
Customize, configure, and deploy solutions within client environments
Build integrations between the product and client systems
Troubleshoot issues on-site (virtually or in person) and provide rapid fixes
Gather client feedback and relay it to product and engineering teams
Document deployment processes and best practices
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