🕒 2 days ago
Deploy AI solutions in industrial customer environments, build integrations with operational systems, and translate field feedback into product improvements as a customer-facing engineer.
Forward Deployed Engineer
📅 Jul 20
Software EngineeringClient Requirements GatheringSolution DeploymentSystem Integrations
📜 Description
- Work directly with clients to understand technical and business requirements
- Customize, configure, and deploy solutions in client environments
- Build integrations between the product and client systems
- Troubleshoot issues and provide rapid fixes
- Gather client feedback and share it with product and engineering teams
- Document deployment processes and best practices
🛠️ Requirements
- 3+ years of experience in a client-facing engineering or solutions role
- Strong software engineering fundamentals in at least one stack
- Excellent communication and stakeholder management skills
- Ability to work independently and adapt to new environments
- Experience with APIs, integrations, and production troubleshooting
- Nice to have: startup or fast-paced deployment experience, cloud infrastructure and DevOps familiarity, or flexibility to travel or work across time zones
Full job description
Role Summary
KDCI Outsourcing is looking for a Forward Deployed Engineer to work directly with clients, embedding technical solutions into their environments. You'll bridge the gap between product and customer, customizing implementations to solve specific business challenges.
Key Responsibilities
Work directly with clients to understand technical and business requirements
Customize, configure, and deploy solutions within client environments
Build integrations between the product and client systems
Troubleshoot issues on-site (virtually or in person) and provide rapid fixes
Gather client feedback and relay it to product and engineering teams
Document deployment processes and best practices
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