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Intercom

Intercom jobs

Intercom is an AI-first customer service solution that provides exceptional experiences for support teams with AI agent, AI copilot, tickets, phone, and more.

๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค Customer Service๐ŸŒ United States๐Ÿšฉ Founded 2011๐Ÿ’ฐ Funding: Secondary Market

107 open roles at Intercom

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Intercom

Cloud Security Engineer

๐Ÿ“… Jun 26
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Cloud Security Engineer, you will design secure cloud architectures, implement security controls, and lead incident response efforts to protect Fin's AI-powered customer service platforms.

Cloud SecuritySecurity EngineeringDetection EngineeringAWS
Intercom

Cloud Security Engineer

๐Ÿ“… Jun 26
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Cloud Security Engineer, you will design secure cloud architectures, develop detection capabilities, and lead incident response efforts to protect Fin's AI-powered customer service platforms.

Cloud SecuritySecurity EngineeringDetection EngineeringAWS
Intercom

Sales Development Representative

๐Ÿ“… Jun 22
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Engage prospective and current customers across multiple channels to assess fit, explain Finโ€™s value, and advance sales opportunities while partnering with Account Executives to build pipeline.

Sales DevelopmentWritten CommunicationVerbal CommunicationActive Listening
Intercom

Principal Program Manager

๐Ÿ“… Jun 5
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Principal Program Manager, you will lead complex, cross-functional programs, collaborating with senior leadership to align company objectives and enhance program management practices.

Program ManagementCross-functional LeadershipStakeholder ManagementRisk Management
Intercom

Senior Manager, Account Executives, Continental Europe (French/German)

๐Ÿ“… May 25
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead and develop a high-performing sales team across Continental Europe, driving revenue growth and executing go-to-market strategies in a fast-paced SaaS environment.

๐Ÿ“ ๐Ÿ‡ฎ๐Ÿ‡ช Dublin - Hybrid๐Ÿ’ผ Full-Time๐ŸŽธ Senior๐Ÿ’ผ Sales Manager๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required
SaaS SalesTeam LeadershipCoachingB2B Sales
Intercom

IT Systems Engineer

๐Ÿ“… May 14
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Systems Engineer at Fin, you will enhance IT infrastructure focusing on automation, identity management, and compliance while driving innovative solutions in a cloud environment.

Systems EngineeringAutomationIdentity ManagementCloud Infrastructure
Intercom

Events Producer

๐Ÿ“… Apr 29
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Produces brand events, product launches, conferences, and hybrid experiences from planning through onsite execution, coordinating vendors, budgets, logistics, and cross-functional teams to deliver memorable attendee experiences.

๐Ÿ“ ๐Ÿ‡บ๐Ÿ‡ธ San Francisco - Hybrid๐Ÿ’ฐ $11.8k - $141.9k / year๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐ŸŽช Event Manager๐Ÿ“ข ๐Ÿ‡ซ๐Ÿ‡ท French Required๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required
Live Event ProductionEvent LogisticsAV ProductionStaging
Intercom

Senior Product Designer

๐Ÿ“… Apr 28
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Own end-to-end design for high-impact software and AI product areas, shaping interaction patterns and delivering polished experiences across desktop, mobile, chat, and emerging interfaces.

Product DesignInteraction DesignVisual DesignPrototyping
Intercom

Staff/Principal Product Designer

๐Ÿ“… Apr 28
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Staff/Principal Product Designer, you will own end-to-end design for high-impact product areas, driving creativity and execution excellence in AI-powered tools.

Interaction DesignProduct ThinkingPrototypingVisual Design
Intercom

Staff/Principal Product Designer

๐Ÿ“… Apr 28
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Own end-to-end design for strategic product areas, shaping polished AI and software experiences across desktop, mobile, and chat while setting interaction patterns and raising the bar for craft and execution.

Product DesignInteraction DesignVisual DesignAI Product Experiences
Intercom

Senior Product Designer

๐Ÿ“… Apr 28
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Own end-to-end design for high-impact product areas, shaping polished software and AI experiences across desktop, mobile, and chat while setting interaction patterns and raising the bar for craft.

Product DesignInteraction DesignVisual DesignProduct Thinking
Intercom

Senior Product Manager- Messenger

๐Ÿ“… Apr 22
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Own the Messenger product area, shaping its roadmap and delivering AI-powered customer engagement by translating customer problems into high-quality solutions and measuring their impact.

Product ManagementProduct RoadmappingCustomer ResearchData Analysis
Intercom

AI Infrastructure Engineer

๐Ÿ“… Apr 17
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Build and scale the training pipelines and inference services behind Finโ€™s AI products, optimizing GPU performance and reliability while bringing advanced model methods into production.

AI InfrastructureModel TrainingModel InferenceTransformer Models
Intercom

AI Infrastructure Engineer

๐Ÿ“… Apr 17
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Senior AI Infrastructure Engineer, you will build and optimize systems for training and serving AI models, ensuring high reliability and performance in customer service applications.

AI InfrastructureModel TrainingModel InferenceTransformers
Intercom

Business Development Representative

๐Ÿ“… Apr 13
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Generate qualified sales pipeline for Fin by researching target accounts, engaging prospects across phone, email, and social channels, and communicating the productโ€™s value while partnering with Account Executives.

Sales ProspectingCold CallingEmail OutreachSocial Selling
Intercom

Engineering Manager, AI Models Infrastructure

๐Ÿ“… Apr 7
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead engineers building and operating the platform infrastructure behind Finโ€™s AI models, supporting model training and production capabilities while setting priorities, removing blockers, and growing the teamโ€™s impact.

AI InfrastructurePlatform EngineeringEngineering LeadershipMachine Learning
Intercom

Senior Manager, Forward Deployed Engineering

๐Ÿ“… Mar 27
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead and coach a Forward Deployed Engineering team delivering complex enterprise AI deployments, supporting strategic deals, owning customer outcomes, and turning field insights into reusable tools and product feedback.

Forward Deployed EngineeringTechnical Team LeadershipEnterprise AI DeploymentsSolutions Architecture
Intercom

Senior Data Scientist (GTM)

๐Ÿ“… Mar 26
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Build and ship AI-powered tools for go-to-market teams, owning work from problem definition and data modeling through production, while measuring adoption and business impact across Sales and Success workflows.

Applied Data ScienceGo-to-market AnalyticsSQLPython
Intercom

Solutions Architect

๐Ÿ“… Feb 12
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead customer-facing technical discovery and pre-sales solution design, demonstrating Finโ€™s value through tailored reviews and proofs of concept while bringing customer insights to Product and Engineering.

Technical Pre-salesTechnical DiscoverySolution PresentationsProofs Of Concept (pocs)
Intercom

Senior Customer Success Manager

๐Ÿ“… Feb 10
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Guide enterprise customers through AI-driven customer service transformation, translating their goals into Fin solution designs and driving adoption, automation, and measurable business outcomes.

Customer Success ManagementEnterprise SaaSManagement ConsultingBusiness Process Mapping
Intercom

Senior Customer Success Manager

๐Ÿ“… Feb 10
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Guide enterprise customers through AI-driven customer service transformation, translating business requirements into Fin solution designs and driving adoption, automation, and measurable strategic outcomes.

Customer Success ManagementEnterprise SaaSManagement ConsultingBusiness Process Mapping
Intercom

Engineering Manager, AI Group

๐Ÿ“… Jan 15
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As an Engineering Manager, you will lead a team of engineers to drive impactful product development, enhance team performance, and foster an inclusive engineering culture.

Team LeadershipEngineering ManagementProduct DevelopmentStrategic Planning
Intercom

Staff AI Product Manager

๐Ÿ“… Dec 12, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Staff AI Product Manager, you'll shape the vision and strategy for Fin's AI systems, collaborating with a world-class team to deliver impactful AI products that enhance customer experiences.

AI Product ManagementMachine LearningGenerative AIProduct Strategy
Intercom

Technical Support Engineer

๐Ÿ“… Dec 3, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Technical Support Engineer, you will integrate Fin into customer products, troubleshoot issues, and enhance customer experiences through effective communication and collaboration.

Technical SupportWeb DevelopmentHTMLJavaScript

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