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Intercom

Intercom jobs

Intercom is an AI-first customer service solution that provides exceptional experiences for support teams with AI agent, AI copilot, tickets, phone, and more.

👥 1001 - 5000 employees🏢 Software Development🤝 Customer Service🌍 United States🚩 Founded 2011💰 Funding: Secondary Market

107 open roles at Intercom

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Intercom

Forward Deployed Data Scientist

📅 Sep 14
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

As a Forward Deployed Data Scientist, you'll embed with strategic customers to drive the adoption of AI solutions, transforming their customer support operations through data-driven insights.

Data ScienceAI/ML EvaluationSQLPython
Intercom

Senior AI Deployment Consultant

📅 Sep 10
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

As a Senior AI Deployment Consultant, you'll lead complex customer deployments, ensuring successful implementation of the Fin platform while managing project strategy and technical configuration.

AI DeploymentProject ManagementCustomer SuccessTechnical Configuration
Intercom

Senior Product Marketing Manager

📅 Sep 4
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Own end-to-end product marketing for Operator, shaping its category narrative, positioning, audience, launches, and sales enablement through close collaboration with customers and cross-functional teams.

Product MarketingB2B MarketingProduct PositioningGo-to-market Strategy
Intercom

Senior Product Marketing Manager

📅 Sep 4
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead product marketing for the Intercom helpdesk and AI-assisted support capabilities, shaping positioning, customer messaging, launches, and sales enablement to establish an AI-first helpdesk narrative.

Product MarketingB2B MarketingProduct PositioningIdeal Customer Profile Development
Intercom

Customer Success Manager, High Touch

📅 Aug 27
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Guide enterprise customers through AI-driven customer service transformation, from requirements and solution design to adoption, automation outcomes, and strategic planning, while advocating for customer needs internally.

Customer SuccessAccount ManagementStrategic ConsultingBusiness Process Mapping
Intercom

Customer Success Manager, High Touch

📅 Aug 27
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Guide enterprise customers through AI-driven support transformation, translating their requirements into Fin solutions and driving adoption, automation, and measurable business outcomes.

Customer SuccessAccount ManagementStrategic ConsultingBusiness Process Mapping
Intercom

Senior Solutions Engineer

📅 Aug 26
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead technical discovery, solution demonstrations, and tailored proofs of concept across the sales cycle, advising customers and partnering with Product and Engineering to shape AI-powered solutions.

Technical Pre-salesTechnical DiscoverySolution PresentationsProofs Of Concept (pocs)
Intercom

Senior Solutions Engineer

📅 Aug 26
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead technical discovery, demonstrations, and tailored proofs of concept throughout the sales cycle, advising customers on AI solutions while partnering with Product and Engineering to shape customer-focused improvements.

Technical Pre-salesTechnical DiscoverySolution PresentationsProof Of Concepts (pocs)
Intercom

Solutions Architect -Spanish Speaking

📅 Aug 20
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead customer-facing technical discovery, solution reviews, and tailored proofs of concept across the sales cycle, while translating customer needs into product feedback and helping drive lasting customer value.

📍 🇺🇸 New York - Remote💰 $190.8k - $227.9k / year💼 Full-Time🎹 Mid-level🔥 Solutions Architect📢 🇪🇸 Spanish Required
Technical SalesTechnical DiscoveryPre-salesValue Presentations
Intercom

Solutions Architect -Spanish Speaking

📅 Aug 20
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

As a Solutions Architect, you will engage with customers to define and demonstrate the value of AI-powered solutions, ensuring their needs are prioritized throughout the sales cycle.

📍 🇺🇸 Chicago - Hybrid💰 $171.7k - $205.1k / year💼 Full-Time🎹 Mid-level🔥 Solutions Architect📢 🇪🇸 Spanish Required
Technical SalesCustomer EngagementPre-sales ExperienceTechnical Discovery
Intercom

Senior Solutions Engineer- LATAM

📅 Aug 20
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead technical discovery, solution demonstrations, and tailored proofs of concept for customers across the sales cycle, while partnering with Product and Engineering to shape AI solutions around customer needs.

📍 🇺🇸 Chicago - Hybrid💰 $208k - $248.7k / year💼 Full-Time🎸 Senior🔦 Sales Engineer📢 🇧🇷🇵🇹 Portuguese Required📢 🇪🇸 Spanish Required
Technical SalesTechnical DiscoveryPre-salesValue Presentations
Intercom

Senior Solutions Engineer- LATAM

📅 Aug 20
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

As a Senior Solutions Engineer, you will engage with customers as a trusted advisor, leading technical discovery and delivering exceptional pre-sales experiences to showcase Fin's AI capabilities.

📍 🇺🇸 New York - Remote💰 $231.1k - $276.3k / year💼 Full-Time🎸 Senior💎 Solutions Engineer📢 🇧🇷🇵🇹 Portuguese Required📢 🇪🇸 Spanish Required
Technical SalesCustomer EngagementPre-sales ExperienceTechnical Discovery
Intercom

Senior AI Deployment Consultant

📅 Aug 18
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Leads complex customer deployments of the Fin AI platform, combining hands-on configuration with project strategy and delivery to help customers achieve measurable value quickly and at scale.

Project ManagementCustomer DeploymentsSaaS ImplementationAI Platform Configuration
Intercom

Senior AI Deployment Consultant

📅 Aug 18
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead complex customer deployments of Fin, combining hands-on platform configuration with project strategy and delivery to help customers realize measurable value from AI-powered customer service.

Project ManagementCustomer ImplementationSaaS DeploymentAI Platforms
Intercom

Account Executive, MidMarket

📅 Aug 4
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Own the full sales cycle for mid-market customers, from prospecting through close, while driving adoption of Fin, forecasting revenue, tailoring product demonstrations, and representing customer needs across teams.

Full Sales Cycle ManagementConsultative SellingSaaS SalesProspecting
Intercom

Senior AI Deployment Consultant

📅 Jul 30
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

As a Senior AI Deployment Consultant, you'll lead complex customer deployments, ensuring successful implementation of Intercom's platform while driving customer success through AI.

AI TechnologyCustomer ExperienceProject ManagementSoftware Configuration
Intercom

Account Executive, MidMarket - French Speaking

📅 Jul 29
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Own the full sales cycle for Mid-Market customers, from prospecting through close, while growing product adoption, forecasting revenue, tailoring demos, and representing customer needs across teams.

Full-cycle SalesConsultative SellingProspectingNew Business Development
Intercom

Senior Product Manager, Messenger

📅 Jul 28
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Own the Messenger product area, shaping the roadmap and partnering with engineering, design, and research to deliver AI-powered customer engagement products and measure their customer and business impact.

Product ManagementProduct RoadmappingCustomer ResearchData Analysis
Intercom

Manager, Business Development

📅 Jul 16
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Lead and develop Fin’s EMEA outbound BDR team, coaching performance, shaping prospecting strategy, and partnering across Sales, Marketing, and Operations to grow revenue and build a healthy pipeline.

B2B SalesPeople ManagementSales DevelopmentOutbound Prospecting
Intercom

Business Development Representative

📅 Jul 1
Intercom👥 1001 - 5000 employees🏢 Software Development🤝 B2B

Generate enterprise sales pipeline by prioritizing named accounts, engaging senior buyers through tailored, multi-channel outreach, and partnering with account executives to advance Fin’s North American growth.

Enterprise ProspectingAccount-based OutreachBuying Group MappingMulti-threaded Outreach

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