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Intercom

Intercom jobs

Intercom is an AI-first customer service solution that provides exceptional experiences for support teams with AI agent, AI copilot, tickets, phone, and more.

๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค Customer Service๐ŸŒ United States๐Ÿšฉ Founded 2011๐Ÿ’ฐ Funding: Secondary Market

107 open roles at Intercom

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Intercom

Principal Product Marketing Manager - Competitive

๐Ÿ“… Nov 25, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Principal Product Marketing Manager at Fin, you will establish and lead the competitive strategy, ensuring effective positioning against competitors while driving impactful sales and marketing initiatives.

Product MarketingCompetitive IntelligenceB2B SaaSStrategic Thinking
Intercom

Senior ML Science Manager

๐Ÿ“… Nov 20, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead and develop a team of machine learning scientists, shaping product-focused ML work from research and prototyping through production while staying technically engaged and driving measurable customer impact.

Machine LearningApplied Machine LearningCodingAI
Intercom

Staff AI Product Manager

๐Ÿ“… Nov 20, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Staff AI Product Manager, you'll shape the vision and strategy for Fin's AI platform, collaborating with a world-class team to deliver impactful AI products.

AI Product ManagementMachine LearningGenerative AIProduct Strategy
Intercom

Staff Product Engineer, AI

๐Ÿ“… Nov 13, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Build and ship Finโ€™s AI-powered products, taking machine-learning prototypes into robust production systems while partnering with scientists and product teams to shape customer experiences and raise engineering standards.

Software EngineeringPythonRubyJavaScript
Intercom

Staff Product Engineer, AI

๐Ÿ“… Nov 13, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Build and ship AI-powered product systems, taking machine-learning prototypes into robust production and partnering across engineering, science, product, and design to improve customer experiences.

Software EngineeringPythonRubyJavaScript
Intercom

Staff Product Engineer, AI

๐Ÿ“… Nov 13, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Build and ship Finโ€™s AI-powered products by turning ML prototypes into robust production systems, partnering with scientists and product teams, and raising engineering standards across the group.

Product EngineeringSoftware EngineeringPythonRuby
Intercom

Account Executive, MidMarket - German Speaking

๐Ÿ“… Nov 10, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Own the full sales cycle for Finโ€™s Mid-Market customers, from prospecting through close, while driving product adoption, forecasting revenue, tailoring demos, and representing customer needs across teams.

Full-cycle SalesConsultative SellingSaaS SalesProspecting
Intercom

Customer Success Manager, Scale

๐Ÿ“… Nov 5, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Guide customers through adopting Finโ€™s AI-powered products at scale, owning onboarding, monitoring customer health, and building repeatable engagement strategies that improve outcomes and inform product development.

Customer SuccessSaaSProduct AdoptionAI And Automation
Intercom

Technical Support Specialist

๐Ÿ“… Nov 4, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Technical Support Specialist, you'll manage complex technical queries, provide world-class customer support, and collaborate with product teams to enhance user experience.

Technical SupportSaaSAPIsWebhooks
Intercom

Senior Machine Learning Scientist

๐Ÿ“… Nov 3, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Research, evaluate, and ship machine learning features that solve customer problems, partnering with Product, Design, and Engineering to turn prototypes into measurable, production-ready products.

Applied Machine LearningExploratory Data AnalysisExperiment DesignStatistical Analysis
Intercom

Principal Engineer

๐Ÿ“… Nov 3, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Principal Engineers at Fin lead strategic initiatives, build back-end and front-end systems, and mentor other engineers while driving technical excellence and innovation.

SaaS Product DevelopmentTechnical LeadershipSoftware DevelopmentAgile Methodologies
Intercom

Staff Product Engineer

๐Ÿ“… Nov 2, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Staff Product Engineer building and architecting scalable back-end and front-end systems, shaping technical strategy, and partnering across product and design while mentoring engineers and raising engineering standards.

Back-end DevelopmentFront-end DevelopmentTechnical ArchitectureDistributed Systems
Intercom

Account Executive, MidMarket

๐Ÿ“… Oct 15, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Mid-Market Account Executive, you will drive the growth and adoption of Fin's AI Customer Agent by managing the full sales cycle and engaging with clients across various industries.

SalesAccount ManagementSaaSConsultative Selling
Intercom

Senior Data Scientist - AI Tooling

๐Ÿ“… Oct 10, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Design and ship AI-powered tools for go-to-market teams, owning the lifecycle from problem definition and data modeling through production, adoption, and measurable business impact.

Applied Data ScienceGo-to-market AnalyticsLLMsRAG
Intercom

Account Executive, MidMarket

๐Ÿ“… Sep 29, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Mid-Market Account Executive, you will drive the growth and adoption of Fin's AI Customer Agent, managing the full sales cycle and contributing to the overall success of the team.

SalesSaaSConsultative SalesForecasting
Intercom

Staff Machine Learning Scientist

๐Ÿ“… Sep 24, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead applied machine learning work from problem framing and research through evaluation and production, shaping customer-facing ML products while raising technical standards and mentoring engineers.

Applied Machine LearningSupervised LearningUnsupervised ClusteringTransformer Neural Networks
Intercom

Senior Machine Learning Scientist

๐Ÿ“… Sep 24, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Develop and evaluate machine learning approaches for customer-facing products, from framing product problems and researching algorithms to testing prototypes, partnering with engineers, and measuring real-world impact.

Applied Machine LearningExperiment DesignStatistical AnalysisProgramming
Intercom

Account Executive, Commercial

๐Ÿ“… Sep 16, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As an SMB Account Executive, you will drive the growth and adoption of Fin's AI Customer Agent among small businesses, managing the full sales cycle and collaborating with teams to enhance customer experiences.

SalesSaaSOutbound ProspectingConsultative Sales
Intercom

Account Executive, Commercial

๐Ÿ“… Sep 16, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Own a commercial sales territory, guiding prospects through the full sales cycle to adopt Finโ€™s AI agents while building customer relationships and partnering across sales and product teams.

SaaS SalesDbaas SalesOutbound ProspectingFull Sales Cycle Management
Intercom

Technical Support Engineer

๐Ÿ“… Jul 31, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Technical Support Engineer, you will integrate Fin into customer products, troubleshoot issues, and collaborate with product teams to enhance user experience.

Technical SupportWeb DevelopmentHTMLJavaScript
Intercom

Senior Forward Deployed Product Manager

๐Ÿ“… Jul 28, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Senior Forward Deployed Product Manager, you'll drive customer success by managing deployments of Fin, ensuring strategic customers achieve measurable results and shaping the product based on their feedback.

Customer SuccessProduct ManagementAI ExpertiseTechnical Consulting
Intercom

Account Executive, MidMarket

๐Ÿ“… Jun 9, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

As a Mid-Market Account Executive, you will drive the growth and adoption of Fin's AI solutions, managing the full sales cycle and contributing to the development of a world-class sales organization.

SalesSaaSConsultative SalesForecasting
Intercom

Staff Machine Learning Scientist

๐Ÿ“… Feb 22, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Lead applied machine learning work from problem framing and research through evaluation and production, developing customer-focused ML features while raising technical standards and mentoring engineers.

Applied Machine LearningMachine Learning Product DevelopmentExploratory Data AnalysisSupervised Learning
Intercom

Senior Machine Learning Scientist

๐Ÿ“… Jan 11, 2025
Intercom๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Software Development๐Ÿค B2B

Develop and evaluate machine learning approaches for customer-facing products, from framing product problems and researching algorithms to testing prototypes and partnering with engineers to bring them into production.

Applied Machine LearningExperiment DesignStatistical AnalysisProgramming

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