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As an Intake Specialist, you'll manage new patient referrals and coordinate urgent start-of-care visits, directly impacting patient outcomes and satisfaction.
Team Leader
📅 Aug 7
LeadershipCustomer ServiceTeam CoordinationProblem-solving
📜 Description
- Lead by example to ensure the team has everything needed for a smooth shift.
- Maintain high standards and ensure customer satisfaction.
- Provide customers with a heartfelt and memorable experience.
- Deputise for management and resolve issues in their absence.
- Organise and coordinate the team during busy shifts.
- Ensure the bar is safe, legal, and clean, addressing issues promptly.
🛠️ Requirements
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
✨ Benefits
- Competitive salary
- Pension contribution
- Career development opportunities through training and apprenticeships
- 33% discount for you and 15% for loved ones on all brands
- Free employee assistance program for mental health and well-being support
- Enhanced maternity and paternity policies
- 50% discount at Greene King Inns and hotels for you and 25% for loved ones
- Wagestream access to wages before payday
Full job description
Company Description
Join us at Hungry Horse, where the drinks are always flowing and the plates are piled high, our pubs bring families and friends together. From footy days to family time, a swift drink after work, to a quarterly pool tournament – there’s always something going on. Beyond our delicious food and drink, we also love to serve up community spirit by getting behind the causes that matter most to our customers.
Job Description
As a Team Leader, you’ll lead by example, making sure the team have everything they need so the shift runs like clockwork! You’ll make sure the team maintain high standards and that our customers are kept happy. Must have at least 1 year experience in the same role.
Qualifications
As a Team Leader, you will…
- Provide customers with a heartfelt and memorable experience each and every time they visit.
- Deputise for the management team and resolve any issues that arise in their absence.
- Help organise and coordinate the team during a busy shift, making sure everything runs like clockwork.
- Make sure the bar is always safe, legal, and clean, and any issues are dealt with as quickly and safely as possible.
What you’ll bring…
- A great eye for detail, making sure every pint is poured to perfection.
- Be a role model to the team on giving great service and making sure every customer receives a warm welcome.
- An ability to think on your feet and adapt to whatever challenges arise during a busy shift.
- A positive can-do attitude and be a real team player.
Additional Information
We’re all about rewarding our team’s hard work, that’s why…
You’ll receive a competitive salary, pension contribution as well as:
- The chance to further your career across our well-known brands – as one of the industry's top apprenticeship providers, we can provide training and development at each level of your career.
- Discount of 33% for you and 15% for your loved ones on all of our brands – so you enjoy your favourite food and drink at a discount.
- Free employee assistance program – mental health, well-being, financial, and legal support because you matter!
- Enhanced, family-friendly maternity and paternity policies
- Menopause Friendly Employer
- Discount of 50% for you and 25% for your loved ones at our Greene King Inns and hotels – so you can enjoy a weekend away without breaking the bank.
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £1,500 for referring them!
- Wagestream – access your wage before payday for when life happens.
- Retail discounts – Receive up to 30% off at Superdrug, exclusive discounts with Three Mobile along with many more…
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