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Partner Success Director

📅 Aug 4
Partner SuccessCustomer SuccessSolution ConsultingPartner Relationship Management

📜 Description

  • Guide partners in creating collaborative, long-term relationships with Cresta.
  • Serve as the primary point of contact and platform expert for technology and solution partners.
  • Develop partner success plans that enhance self-sufficiency and solution adoption.
  • Design and execute onboarding and enablement programs for partners.
  • Align partner objectives with Cresta's capabilities and market opportunities.
  • Collaborate with internal teams to drive successful partner outcomes.

🛠️ Requirements

  • 10+ years of experience in customer-facing roles such as Partner Success or Customer Success.
  • 5+ years of experience working in the Contact Center space.
  • Experience with ISV, SI, and BPO partners in SaaS or enterprise technology.
  • Ability to engage effectively with technical and executive audiences.
  • Proven ability to work cross-functionally with Sales, Product, and Engineering.

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform.

Customer SuccessStrategy ConsultingBusiness TransformationProcess Re-engineering

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform.

Customer SuccessStrategy ConsultingTransformation ProgramsProcess Re-engineering

The CVP is the accountable lead for customer success, acting as the trusted advisor for a strategic customer. This involves engaging with C-Level Executives to collaboratively define the long-term vision for utilizing Celonis to transform.

Customer SuccessStrategy ConsultingTransformation ProgramsProcess Re-engineering
Twilio

Customer Success Manager

Twilio👥 10,000+ employees🏢 Software Development🤝 B2B
🕒 yesterday

As a Senior Customer Success Manager, you will drive customer satisfaction and retention by developing tailored strategies that align with customer goals and company objectives.

Customer Success ManagementData-driven InsightsStakeholder EngagementStrategic Planning

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