🕒 yesterday
Support customers with ticket purchases, payments, account access, and event questions across phone, email, and chat, resolving issues with empathy before, during, and after live events.
Intake Specialist
📅 Aug 28
Customer ServicePhone CommunicationVerbal And Written CommunicationMicrosoft Office
📜 Description
- Answer incoming calls and respond to calls, texts, and emails.
- Schedule client consultations and applicant interviews.
- Enter and update information accurately.
- Follow up with clients and applicants.
- Communicate with branch staff and support reports and daily team goals.
🛠️ Requirements
- Excellent customer service and phone skills.
- Strong verbal and written communication.
- Good computer and Microsoft Office skills.
- Ability to multitask and stay organized.
- Caring, empathetic, and professional approach.
- Basic medical terminology is a plus.
- 18 years or older.
- Read, write, and speak English.
- Reliable transportation.
- Accurate typing and data entry.
✨ Benefits
- Make a difference every day while helping families find care and connecting great people with our team.
Full job description
Caring Hub Specialist
San Antonio, Texas
Monday–Friday
8am-5pm
Must work in office 1 day per week
Be the friendly voice that makes a difference.
We're looking for a caring, organized, and professional Caring Hub Specialist to connect families and job applicants with the support they need.
What You'll Do
- Answer incoming calls.
- Respond to calls, texts, and emails.
- Schedule client consultations and interviews.
- Enter and update information accurately.
- Follow up with clients and applicants.
- Communicate with branch staff.
- Support reports and daily team goals.
What You Bring
- Excellent customer service and phone skills.
- Strong verbal and written communication.
- Good computer and Microsoft Office skills.
- Ability to multitask and stay organized.
- Caring, empathetic, and professional approach.
- Basic medical terminology is a plus.
Requirements
- 18 years or older.
- Read, write, and speak English.
- Reliable transportation.
- Accurate typing and data entry.
- Professional, positive, and dependable.
Schedule
Monday–Friday | 8am-5pm
Hours may vary.
Must be able to work in the office at least 1 day per week.
Why Join Us?
Make a difference every day while helping families find care and connecting great people with our team.
Apply today and become the caring voice that makes a difference.
Similar jobs
Search more Customer Support Specialist jobs🕒 yesterday
Handle customer inquiries, resolve issues, maintain accurate customer records, and provide timely, knowledgeable support while building strong customer relationships.
🕒 2 days ago
Support Cantonese- or Mandarin-speaking insurance customers by handling inquiries, servicing policies, preparing quotes, coordinating with carriers, and maintaining accurate records and timely follow-ups.
📍 🇵🇰 Islamabad - Hybrid💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇨🇳 Mandarin Required📢 🇬🇧 English Required
Customer Support Specialist (English + German as mandatory) - Full Time remote - Based in Spain
🔥 18 hours ago
Alphanumeric Systems👥 201 - 500 employees🏢 Pharmaceuticals
🔥 18 hours ago
Provide exceptional customer support for a leading Pharma company by addressing inquiries, managing documentation, and ensuring a personalized service experience.
📍 🇪🇸 Spain - Remote💰 €32.50 / year💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇩🇪 German Required
Customer Support Specialist (English + German as mandatory) - Full Time remote - Based in Portugal
🔥 18 hours ago
Alphanumeric Systems👥 201 - 500 employees🏢 Pharmaceuticals
🔥 18 hours ago
As a Customer Support Specialist, you will provide exceptional service to patients and healthcare providers, addressing inquiries and ensuring accurate documentation of potential adverse events.
📍 🇵🇹 Portugal - Remote💰 €23.00 – €27.63 / year💼 Full-Time🎹 Mid-level🛟 Customer Support Specialist📢 🇬🇧 English Required📢 🇩🇪 German Required