Support customers in deregulated energy markets by resolving enrollment, billing, payment, and usage issues while improving retail energy operations and customer experience.
Remote | Front Office (German Speaker) (f/m/div.)
๐ Description
- Handle customer enquiries by telephone.
- Respond to emergency calls.
- Provide front-office support.
- Work rotating shifts between 05:00 and 21:00, Monday to Friday.
๐ ๏ธ Requirements
- Fluent in German;
- Computer skills;
- Immediate availability;
- Friendly and empathetic.
โจ Benefits
- Flexible hours.
- Medical services.
- Employee discounts.
- Sports and health-related activities.
- Canteen.
- Career opportunities.
- Space for creativity.
Full job description
Company Description
Welcome to Bosch
Cars drive autonomously, machines speak to each other, and houses become smarter. At Bosch, we turn these visions into reality to improve the quality of life for people all over the world. Start something big and become a part of forward thinkers where you can create something remarkable: Invented for life.
With over 300 specialized associates and around 15 nationalities, Bosch activities in Lisbon are focusing on sales, marketing, communication, training, nearshoring services and shared support for human resources services to Europe. The diversity, commitment and know-how of the team are the key success factors of this organization.
Bosch Service Solutions develops and delivers Customer Experience, Mobility and Monitoring solutions for companies and their customers. Our teams find fast and efficient solutions for thousands of people on a daily basis โ from claim management to life-saving emergency calls, among other services. Define the standards and become a pioneer together with around 9000 associates worldwide.
Job Description
- Telephone customer enquiries handle emergency calls;
- Front office;
- Full-time;
- Monday to Friday: Rotative shifts from 05h00 to 21h00.ย
Qualifications
- Fluent in German;
- Computer skills;
- Immediate availability;
- Friendly and empathetic.
Additional Information
What we offer you:
Challenges in an international environment | career opportunities in one of the best companies in the world | flexible hours | medical services | discounts for employees | sports and health related activities | canteen | good access to public transports | space for creativity.
Success stories donยดt just happen. They are made...
Make it happen! We are looking forward to your application!
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