Customer Trust Specialist
Handle customer security reviews, questionnaires, and trust requests while keeping security and AI-governance information accurate, supporting customer conversations, and partnering with Legal, Security, and Sales.
Working with us, there’s a lot to smile about. The trust you’ll be given in exchange for your expertise. The freedom you’ll be given to make a difference and enrich the lives and minds of our children and families in their communities.
There are lots of reasons why a role with us is rewarding
Right now, we’re looking for a Compliance Manager to join our Children's Services team in our Head Office. As a Compliance Manager you will be responsible for supporting services to remain compliant with legislative and BFS policy requirements. You will support services to meet all requirements of the National Law and Regulations by conducting audits in services, meeting reporting requirements to the Early Learning Commission, collecting data to identify patterns of non-compliance, supporting investigations and maintaining strong records and communication.
What you need to succeed
Our commitment to safeguarding children
Safeguarding children is at the heart of every decision, policy and practice at BFS Children's Services. And we have a zero tolerance towards child abuse, harm and neglect.
This starts with ensuring the people we select to work here will contribute to our child safe culture. So during the recruitment process we conduct a range of pre-employment checks. To assist us with this, you will need:
How to apply
Please send us:
At BFS Children's Services we are deeply committed to Reconciliation and encourage Aboriginal and/or Torres Strait Islander people to apply.
Big smiles and bigger opportunities
We’re BFS Children's Services. A not-for-profit that plays a pivotal role in the lives of thousands of children and families across Australia. We’re early education enthusiasts, with 40+ community preschools, long day care and out of school hours care centres, and a variety of community and inclusion programs. Each one dedicated to giving every child the best start in life. And each well-respected for the work it does.
Join us and you’ll be smiling too, when you make more of a difference.
Handle customer security reviews, questionnaires, and trust requests while keeping security and AI-governance information accurate, supporting customer conversations, and partnering with Legal, Security, and Sales.
Run day-to-day compliance operations across KYC, AML, and BSA workflows, investigating alerts, documenting cases, supporting regulatory obligations, and improving processes as the program scales.
Manage client information security and compliance engagements, implementing ISO/IEC 27001 systems and advising on NIS2, DORA, GDPR, risk management, audits, and practical remediation.
Assess third-party supplier risks across the relationship lifecycle, identify control gaps and remediation needs, and help improve risk frameworks, workflows, documentation, and AI-enabled tools.
Supports the Trust & Assurance program by assessing vendor security, responding to customer questionnaires, coordinating compliance projects, gathering evidence, and maintaining policies and training.