Senior Business Data Analyst (Contact Center Analyst)
Analyzes contact center operations and sales data, develops measurement plans, and turns findings into strategic recommendations and clear client presentations that support business decisions.
96 total jobs
16 new jobs this week
Analyzes contact center operations and sales data, develops measurement plans, and turns findings into strategic recommendations and clear client presentations that support business decisions.
Analisa e configura uma plataforma bancária de Renda Fixa, traduzindo requisitos de negócio em processos, integrações e testes, com foco em conformidade regulatória, consistência contábil e suporte às áreas usuárias.
Analisa requisitos e desenvolve, integra e mantém sistemas, com foco em desempenho, suporte contínuo e soluções para e-commerce interno, colaborando com equipes multidisciplinares e stakeholders.
Translates healthcare product needs into clear, validated development requirements, maintaining a sprint-ready backlog and aligning client stakeholders, product owners, and engineering teams throughout Agile delivery.
Evolui produtos fiscais e contábeis ao traduzir a Reforma Tributária e necessidades dos clientes em regras de negócio, funcionalidades escaláveis e melhorias orientadas por métricas e dados.
Actúa como puente entre negocio, cliente y desarrollo: analiza necesidades, las convierte en historias y un backlog priorizado, y ayuda al equipo a entregar el producto correcto dentro de un marco ágil.
The Requirements Analyst gathers and prioritizes user needs, documents software specifications, and coordinates with customers and developers to verify that delivered capabilities meet requirements.
Vous accompagnez des projets de transformation numérique des services publics en analysant les usages et les données, en définissant les besoins fonctionnels et en animant les échanges avec les utilisateurs et les clients.
Vous analyserez les besoins métier dans le secteur du transport et les traduirez en spécifications, tout en pilotant le backlog fonctionnel, la recette et la mise en production au sein d’équipes projet.
Own requirements and support product decisions for a web-based product customization platform, aligning customer needs with engineering delivery and helping guide priorities, backlog refinement, and acceptance.
Analyze and document business and system requirements for a blockchain-based asset tokenization platform, partnering with stakeholders and engineering teams to shape solutions, prioritize features, and improve delivery.
The Senior Business Data Analyst will leverage data analysis to enhance commercial, customer, and operational decisions across various channels while collaborating closely with stakeholders.
The Senior Business Analyst will lead complex automation initiatives for Banking and Financial Services, acting as a strategic advisor to stakeholders and driving measurable business outcomes.
Analisa e documenta processos de ITSM, traduz necessidades de negócio em requisitos e especificações funcionais e promove a harmonização de processos em uma iniciativa global de transformação.
Own the requirements lifecycle for P&C insurance products and state launches, translating product decisions into implementation-ready specifications and validating that engineering delivery meets business and compliance needs.
As a Senior ServiceNow Business Analyst, you will drive the project lifecycle by collaborating with clients, gathering requirements, and advocating for quality and change management.
The AI Native, Senior Strategic Analyst will leverage advanced analytical tools to drive insights and optimize business performance across sales and marketing.
Translate business needs into clear user stories and acceptance criteria, manage CMS-focused backlogs, and align business and technical teams to support iterative digital delivery.
As a Senior Business Analyst, you will lead the integration of external data sources and develop credit policies to enhance Jeeves's credit decision-making processes.
As a Senior Business Analyst, you will lead the integration and validation of external data sources, enhance credit policies, and automate processes to improve credit decision-making at Jeeves.
As a Senior Business Analyst, you will lead the integration and validation of external data sources, ensuring reliable data for credit decisioning and shaping credit policy strategies.
As a Senior Business Analyst, you will lead the integration and validation of external data sources, enhance credit policy, and automate processes to improve credit decisioning at Jeeves.
Desenvolve e mantém soluções em PeopleSoft HCM 9.x, com foco em PeopleTools, folha de pagamento brasileira e integrações, garantindo conformidade com a legislação trabalhista e os requisitos do eSocial.
Translate clinical, business, and technical needs into requirements for an AI-powered patient health summarization capability, ensuring clinical data is accurately represented, traceable, and integrated into clinician workflows.
6% of these listings are open worldwide. The other 94% hire in specific countries:
From 90 listings that state where they hire.
What hiring companies here ask for far more often than across all remote jobs, so it is worth putting front and center on your resume.
Share of the 52 companies hiring here that ask for each skill, and how many times as often as across all remote jobs. Soft skills like communication are left out.
Half stop taking applications within 29 days of being posted, and 1 in 4 within 7 days. Applying in the first week counts.
7 days
1 in 4 closed by then
29 days
Half closed by then
47 days
3 in 4 closed by then
From 51 listings that closed in the last 120 days, at most three per company.