The Tier 1 Support Technician will provide first-level technical support, manage customer inquiries, document incidents, and ensure efficient ticket resolution to enhance customer experience.
As a Support ERP Specialist, you will actively assist users with ERP and WMS systems, troubleshoot issues, and document processes to enhance internal accounting systems.
The Diagnostic Support Engineer monitors DTC and CAN parameters 24/7, provides customer support, and coordinates with dealers to resolve vehicle issues efficiently.