🕒 10 days ago
Troubleshoot and resolve customer product, integration, and API issues while connecting Customer Success with Engineering, improving support processes, and building tools and documentation for a better customer experience.
Remote Junior Support Engineer Jobs
Search 19 active remote junior support engineer jobs. No recruiters, no spam - just real jobs from real companies.
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SRE L1/L2 Support/Cloud Platform Ops Engineer
🕒 11 days ago
Bitdeer Technologies Group👥 201 - 500 employees🏢 Computer Software
🕒 11 days ago
Monitor GPU cloud infrastructure, respond to alerts, perform hardware triage and remediation, and document incidents so novel issues can inform future AIOps automations.
Software Development Engineer - Customer Experience (L1)
🕒 16 days ago
Zinier👥 51 - 200 employees🏢 Computer Software
🕒 16 days ago
Provide front-line technical support across Zinier’s platform by diagnosing customer issues, investigating workflows and integrations, and resolving problems while improving documentation and customer experience.
Analista de Suporte e Manutenção Júnior
🕒 23 days ago
Geopixel👥 201 - 500 employees🏢 Information Technology And Services
🕒 23 days ago
As a Junior Support and Maintenance Analyst, you will handle ticket requests, install and configure software, and collaborate with the development team to ensure client satisfaction.
🕒 23 days ago
As a Junior IT Support Engineer, you will manage Service Desk calls, automate ticket workflows in ServiceNow, and provide first-level IT support to end users.
📅 Sep 23
The MLOps Support Engineer ensures the stability and performance of AI/ML systems in production, providing operational support and monitoring to minimize disruptions.
📅 Sep 22
Provide post-sale technical support to customers, troubleshoot issues, and communicate resolution plans as a Technical Support Engineer in a dynamic environment.
Technical Support Engineer Tier 1 - Europe
📅 Sep 10
Action1👥 51 - 200 employees🏢 Computer & Network Security
📅 Sep 10
As a Technical Support Engineer Tier I, you will provide exceptional support and customer service, troubleshooting issues and collaborating with teams to enhance product functionality.
📍 🇪🇸 Spain +5 - Remote?💼 Full-Time🥁 Junior🥇 Support Engineer📢 🇬🇧 English Required📢 🇪🇸 Spanish Required
📅 Sep 4
Manage customer issues from initial symptoms through resolution, investigating technical integration problems and coordinating with customers, Engineering, Product, and other teams to improve support outcomes.
Customer Support Engineer, Tier 1 (MacOS and MDM) - Mexico
📅 Aug 31
JumpCloud👥 501 - 1000 employees🏢 Computer Software
📅 Aug 31
Provide technical support for JumpCloud customers by troubleshooting complex issues across macOS, MDM, and related technologies, managing support tickets, and collaborating across teams to improve customer outcomes.
Associate Application Support Consultant - Dutch Speaker
📅 Aug 31
Unit4👥 1001 - 5000 employees🏢 Computer Software
📅 Aug 31
Provide first-line support for customers using Unit4 applications, investigating and resolving support cases, managing escalations, documenting defects, and identifying ways to improve service and customer experience.
📅 Aug 25
Troubleshoot and resolve post-implementation customer issues for a SaaS platform, diagnose configuration and integration problems, manage support tickets and escalations, and improve product knowledge and support processes.
📅 Aug 19
Own customer technical support requests, investigate SDK, analytics, and attribution issues, and partner with Product and Engineering to deliver accurate resolutions and improve the customer experience.
📅 Aug 11
Support and improve a production AI assistant platform by maintaining RAG pipelines, refining LLM agents, troubleshooting operations, and coordinating testing and integrations with auditors and developers.
Application Support Engineer, Canada, OEX
📅 May 5
Crypto👥 11 - 50 employees🏢 Information Technology And Services
📅 May 5
Own L2/L3 production support for 24x7 cryptocurrency trading systems, resolving incidents, supporting users and APIs, managing releases and operational processes, and improving monitoring and automation.
📅 Apr 30
Gestiona incidencias técnicas escaladas, analiza logs y reproduce bugs para diagnosticar problemas, proponer soluciones y coordinar su resolución con los equipos de Engineering y Product.
Technical Support Engineer (Freelance)
📅 Apr 8
Kata👥 51 - 200 employees🏢 Information Technology And Services
📅 Apr 8
Configure and manage WhatsApp Business API and Kata CX accounts, resolve technical issues, and provide expert support to ensure seamless chatbot functionality and operational stability.
Customer Support Engineer (UA/ENG) shift 2/2; 23-07
📅 Jul 7, 2025
TECHIIA👥 11 - 50 employees🏢 Information Technology And Services
📅 Jul 7, 2025
As a Customer Support Engineer, you will be responsible for onboarding new clients, resolving technical issues, and providing accurate product information to enhance customer experience.
📅 Mar 23, 2017
Support and maintain Nokia VitalSuite software, handling integrations, deployments, troubleshooting, disaster recovery, and database and operating-system support across networked environments.