Manage end-to-end commercial contracts and legal documentation for Kata.ai, ensuring compliance and mitigating legal risks while supporting the company's SaaS and enterprise AI operations.
Manage payroll operations and ensure compliance with statutory requirements while supporting employee lifecycle documentation in a part-time role.
Lead the Technical Support function, managing client issues, SLA performance, and continuous workflow improvement for Kata's chatbot and voice AI platforms.
Manage the end-to-end Technical Support function at Kata.ai, ensuring high-quality service resolution for enterprise clients across chatbot and voice AI platforms.
Configure and manage WhatsApp Business API and Kata CX accounts, resolve technical issues, and provide expert support to ensure seamless chatbot functionality and operational stability.
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