Lead customer-facing technical implementations by mapping business processes, configuring and integrating workflows in Certa, owning delivery through go-live, and turning customer feedback into platform improvements.
Certa jobs
Certa provides software for third-party risk management and lifecycle management.
6 open roles at Certa
Own end-to-end delivery of complex enterprise software implementations, translating client needs into plans and leading cross-functional teams from discovery through go-live while managing scope, risk, and client relationships.
Leads client implementations from discovery through go-live, translating TPRM and procurement requirements into scalable platform designs, workflows, integrations, and trusted guidance for enterprise stakeholders.
Leads Professional Services delivery end to end, unifying regional teams under one operating model while owning escalations, delivery quality, scope, margin, partner engagements, and engagement-manager development.
Own test infrastructure and quality strategy across engineering by designing scalable automation frameworks, improving CI/CD and test performance, managing AWS test environments, and mentoring junior SDETs.
Troubleshoot and resolve post-implementation customer issues for a SaaS platform, diagnose configuration and integration problems, manage support tickets and escalations, and improve product knowledge and support processes.
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