Technical Support Engineer Tier 1 - Europe
As a Technical Support Engineer Tier I, you will provide exceptional support and customer service, troubleshooting issues and collaborating with teams to enhance product functionality.
ITConnectUS provides wide range of Consulting| Web Design| Application Development| IT Staffing. We believe in the principle of delivering the highest quality products at the best price..
Job Title: VitalSuite Support Engineer
Location: Remote work( Willing to work in CST business hours)
Duration: 6+ Months
Tele or Skype
Client – Nokia
Must be U.S. citizen or U.S. permanent resident (Green Card Holder)
· At least 2-3 years of experience working with Nokia VitalSuite platform
· At least 2-3 years of integration/deployment experience of software solutions (preferable VitalSuite)
· At least 2-3 years of experience supporting software solutions (preferably VitalSuite)
· Experience working with Microsoft Active Directory and Microsoft DNS
· Experience with Disaster recovery solutions and architecture including node level backup and restore (Vitalsuite preferably)
· Understanding of DNS/DHCP/ENUM
· Understanding of IPv4, IPv6 concepts
· Basis understanding of Web development with XML
· Networking knowledge with TCP/IP,
· Database Management experience of at least 2-3 years with MSSQL
· At least 2-3 years of experience with various operating system such as Linux, Solaris, and Windows.
Thanks and Regards,
Happy Singh
847 258 9595 Ext:- 408
happy.singh(@)itconnectus.com
As a Technical Support Engineer Tier I, you will provide exceptional support and customer service, troubleshooting issues and collaborating with teams to enhance product functionality.
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