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Support Associate (Part -Time Remote)

📅 Mar 27, 2025
📍 🇸🇰 Slovakia +1 - Remote?💰 €690 - €730 / month🪈 Entry-level🛟 Customer Support Specialist📢 🇬🇧 English Required💼 Full-Time
Customer SupportLive Chat SupportPhone SupportCustomer Service
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📜 Description

  • Respond to live chats and occasional phone calls from customers, venues, and couriers.
  • Help ensure delivery operations run smoothly.
  • Support primarily Slovakia, with occasional shifts for Czechia or other markets.
  • Work evening and weekend shifts as part of a service available seven days a week.
  • Collaborate with a customer-focused, team-oriented support team.

🛠️ Requirements

  • Experience in a customer-facing or logistics role.
  • Fluent in Slovak and professional working proficiency in English (minimum B2).
  • Strong communication skills and a customer-focused, team-oriented mindset.
  • Able to learn quickly, multitask, and work in a fast-paced environment.

✨ Benefits

  • Multisport card
  • Employee cashback benefit in Wolt credits
  • Benefit plus card
  • Snacks and drinks at the office
  • Possible home office after completing necessary onboarding in our office in Bratislava
  • Opportunity to grow both personally and professionally within our team
  • Employee assistance program
  • Team building events
Full job description

About Wolt

At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.

Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.

Are you a team player with great communication skills and experience in a customer-facing or logistics role? If you answer yes, we’d love to chat!

We are looking for part-time Support Associates (students) to join our Support team in Bratislava. Starting in October 2026! This applies to candidates living outside of Bratislavsky & Trnavsky kraj.

What you'll be doing:
  • Handling incoming live chats (and occasionally phone calls) from our customers, venues, and couriers
  • Ensuring that the delivery operation runs smoothly
  • You have great communication skills with a personal touch, and a customer-obsessed and team-oriented mindset
  • You are a fast learner, you have no problem with multitasking, and you are ready to work in a fast-paced environment
  • You already have some experience in a customer-facing role, and you are passionate about service
  • This is a shift work position. You can work evenings and weekends too - We are available to our clients seven days a week from 7:00 am to 1:00/2:00 am.
  • Supporting primarily Slovakia, with occasional shifts for Czechia or other markets when necessary
  • You are fluent in Slovak language and you have professional working proficiency in English (minimum B2)
What do we offer:
  • Multisport card
  • Employee cashback benefit in Wolt credits
  • Benefit plus card
  • Snacks and drinks at the office
  • Possible home office after completing necessary onboarding in our office in Bratislava
  • Opportunity to grow both personally and professionally within our team
  • Employee assistance program
  • Team building events
For a part-time student Support Associate, the basic (fixed) wage component is 7.30€ brutto / hour after probation.
If you are excited about being part of our young and ambitious team, click below to apply and get the conversation going!

Please note that due to GDPR we do not accept applications sent via email. Please submit your application and CV via our careers page!

The successful candidate's starting hourly pay will fall within the pay range listed below and is determined based on a number of job-related factors including, but not limited to, skills, experience, qualifications, work location, and market conditions.

Pay Range:
€6,90-€7,30 EUR

Our Commitment to Diversity and Inclusion

We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.

Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .

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