🕒 2 days ago
The Collections Analyst manages invoice follow-up and cash receipt monitoring, analyzes accounts receivable, prepares forecasts and reports, and works with partners and clients to resolve collection issues.
Collections Specialist with Italian
🕒 10 days ago
📍 🇷🇴 Bucharest - Remote🥁 Junior🏦 Accounts Receivable📢 🇮🇹 Italian Required📢 🇬🇧 English Required💼 Full-Time
Accounts ReceivableCollectionsCustomer Account ManagementInvoice Collection
📜 Description
- Monitor customer accounts and follow up on overdue invoices by phone, email, and other channels.
- Investigate and resolve payment discrepancies, disputes, and billing issues with internal stakeholders.
- Negotiate payment arrangements, escalate high-risk accounts, and maintain accurate collection records.
- Reconcile customer accounts and ensure payments are correctly allocated.
- Support month-end Accounts Receivable activities and prepare reports on aging balances, collections, and cash forecasts.
- Maintain customer and internal relationships while following company policies and controls.
🛠️ Requirements
- Minimum 2 years of experience in Accounts Receivable, Collections
- A Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
- Fluency in Italian (minimum C1 level) and a strong command of English.
- Proven ability to independently manage a customer portfolio, take ownership of responsibilities, and work with minimal supervision
- Strong attention to detail, organizational skills, and a structured approach, with the ability to manage multiple priorities and meet tight deadlines.
- Ability to work under pressure and manage high volumes while maintaining accuracy and quality.
- Strong proficiency in IT tools and ERP systems; experience with GetPaid would be considered an advantage.
- A positive attitude and strong motivation to learn, develop, and perform in a dynamic, fast-paced environment
- Excellent interpersonal and communication skills, with a collaborative, customer-oriented mindset and the ability to work effectively as part of a team.
Full job description
Company Description
WNS, part of Capgemini, is an Agentic AI-powered leader in intelligent operations and transformation, serving more than 700 clients across 10 industries, including Banking and Financial Services, Healthcare, Insurance, Shipping and Logistics, and Travel and Hospitality. We bring together deep domain excellence - WNS’ core differentiator - with AI-powered platforms and analytics to help businesses innovate, scale, adapt and build resilience in a world defined by disruption.Our purpose is clear: to enable lasting business value by designing intelligent, human-led solutions that deliver sustainable outcomes and a differentiated impact. With three global headquarters across four continents, operations in 13 countries, 65 delivery centers and more than 66,000 employees, WNS combines scale, expertise and execution to create meaningful, measurable impact.
Job Description
We are looking for a proactive and detail-oriented Collections Specialist to join our Accounts Receivable team. The role is responsible for managing customer accounts, ensuring timely collection of outstanding invoices, reducing overdue balances, and maintaining positive customer relationships while supporting cash flow objectives.
- Monitor and manage assigned customer accounts to ensure timely collection of outstanding invoices.
- Contact customers via phone, email, and other communication channels regarding overdue payments.
- Investigate and resolve payment discrepancies, disputes, and billing issues in collaboration with internal stakeholders.
- Follow up on overdue accounts and negotiate payment arrangements when required.
- Maintain accurate records of collection activities and customer interactions.
- Reconcile customer accounts and ensure all payments are correctly allocated.
- Escalate high-risk or significantly overdue accounts as appropriate.
- Support month-end closing activities related to Accounts Receivable.
- Prepare and maintain reports on aging balances, collection status, and cash forecasts.
- Ensure compliance with company policies, procedures, and internal controls.
- Build and maintain strong relationships with customers, sales teams, and other internal departments.
Qualifications
- Minimum 2 years of experience in Accounts Receivable, Collections
- A Bachelor’s degree in Finance, Accounting, Business Administration, Economics, or a related field.
- Fluency in Italian (minimum C1 level) and a strong command of English.
- Proven ability to independently manage a customer portfolio, take ownership of responsibilities, and work with minimal supervision
- Strong attention to detail, organizational skills, and a structured approach, with the ability to manage multiple priorities and meet tight deadlines.
- Ability to work under pressure and manage high volumes while maintaining accuracy and quality.
- Strong proficiency in IT tools and ERP systems; experience with GetPaid would be considered an advantage.
- A positive attitude and strong motivation to learn, develop, and perform in a dynamic, fast-paced environment
- Excellent interpersonal and communication skills, with a collaborative, customer-oriented mindset and the ability to work effectively as part of a team.
Additional Information
Similar jobs
Search more Accounts Receivable jobs
🕒 9 days ago
Own invoicing, collections, credit-risk follow-up, and billing reconciliations while partnering with Accounting and cross-functional teams to keep the order-to-cash cycle accurate and efficient.
🕒 10 days ago
Process accurate, timely customer invoices and credit notes while supporting collections, reporting, reconciliations, and ledger maintenance as part of the UK Accounts Receivable team.
📅 Sep 7
Process cash receipts, resolve account discrepancies, and manage collections while coordinating with regional accounting teams to support accurate receivables and timely financial close.
Logistics Accounting Support - FullBay/Trinium Experience
📅 Sep 4
OurAssistants👥 11 - 50 employees🏢 Outsourcing/offshoring
📅 Sep 4
Support day-to-day accounting operations by preparing invoices, managing billing, reconciling transactions, monitoring receivables, and maintaining accurate financial records using FullBay or Trinium and QuickBooks Online.