Company Description
Unitek Learning is a leading healthcare education organization focused on preparing the next generation of nurses and healthcare professionals.
Through its family of institutions, including Unitek College of Nursing, Eagle Gate College, Provo College, Brookline College, and Unitek EMT, Unitek delivers career-focused education designed to help students build meaningful careers while addressing critical workforce needs across the healthcare industry.
Through our Workforce Solutions segment, Unitek partners with hospitals and health systems to create sustainable talent pipelines and expand access to healthcare education through employer-based training and workforce development programs nationwide.
Job Description
Responsible for day-to-day technical and operational administration of the organization’s Canvas Learning Management System (LMS).
* Please note this position is Part Time and will be working Evenings and Weekends.
- Audit and monitor data integrity within the Learning Management System (LMS).
- Create and manage training on the Learning Management System.
- Perform proactive, ongoing evaluations of LMS and related processes to identify areas in need of improvement.
- Educate supervisors in an accurate, brief, and timely manner of any irresolute issues.
- Manage the integration and use of third-party applications within the LMS.
- Support both students and faculty in a timely manner.
- Liaise with LMS vendors to pursue functional improvement and technical issues within the system.
- Liaise with third-party vendors to optimize LMS integrations and resolve issues in a timely manner.
- Collect and analyze customer feedback and follow-up where appropriate to ensure end-user satisfaction with the LMS and third-party applications.
- Communicate LMS issues and updates to end-users.
- Contribute to the development of a knowledge base with known solutions for LMS or third-party vendor technology solutions.
- Administer evaluations and communications within the LMS.
- Pull reports, data, and other helpful information from third-party vendors or learning management systems to support academic operations.
- Collaborate with instructional designers to build or revise course content in the LMS.
- Create learning materials and objects to support online and hybrid course delivery methods as requested.
- Suggest, evaluate, and implement new technologies that support online and hybrid delivery formats.
- Support accessibility measures and student accommodation as appropriate.
- Assist/lead special projects related to the LMS or third-party integrated educational technology.
- Assist with the setting up of courses in preparation for new academic terms.
- Perform day-to-day administration and management of the company's LMS.
- Alternative duties and tasks as designated.
Qualifications
- Bachelor's degree in Educational Technology or equivalent combination of education and experience preferred.
- Two years of related experience in managing technology resources related to learning management systems, including evaluating effectiveness for end users and planning for future improvements.
- Knowledge of learning management systems and third-party teaching and learning tools: Prior experience using or administering Canvas LMS, including course management, troubleshooting, supporting faculty and students, and working with LMS integrations preferred.
- Experience in training and learning design and development.
- Experience working with Learning Management Systems.
- Ability to multitask and work cooperatively with others.
- Ability to analyze information, document conclusions, and develop recommendations.
- Ability to collaborate with technical and non-technical personnel.
- Must have a strong familiarity with recognized E-learning technical standards.
- Ability to adapt and handle multiple projects with different priority levels.
- Support center experience.
- Experience with e-learning concepts and tools.
- Excellent written communication, analytical, interpersonal, and organizational skills.
- Strong attention to detail and accuracy.
- Hands-on knowledge of authoring technologies.
- Understanding of the higher education industry and the regulatory agencies.
- Prior experience directing, implementing, and maintaining technology-based training/distance learning programs for a geographically dispersed workforce.
- Experience in IT application programming or data and systems integration.
- Experience in project management.
- Prior experience with multi-media.
Additional Information
For Full Time Employees, We Offer:
- Medical, Dental and Vision starting the 1st of the month following 30 days of employment
- 2 Weeks’ starting Vacation per year. Increasing based on years of service with company
- 12 paid Holidays and 2 Floating Holiday
- 401k with company match
- Company Paid Life Insurance at 1x’s your annual salary
- Leadership development and training for career advancement
- Tuition assistance and Forgiveness for you and your family up to 100% depending on the program
