🕒 20 days ago
Interpret Hindi and English conversations accurately, preserving meaning, tone, and detail while managing call flow, maintaining neutrality, and supporting clear communication across cultural contexts.
Sorani - English Interpreters
📅 Jun 27
SoraniEnglishBilingual InterpretationInterpretation Protocols
📜 Description
- Interpret calls between Sorani and English promptly and professionally.
- Convey concepts and meaning accurately, following established interpretation protocols without omissions or additions.
- Speak clearly with proper pronunciation, enunciation, and polite expressions.
- Maintain a professional demeanor and punctual availability during scheduled hours.
- Follow client instructions and avoid interacting with limited-English-speaking callers without client permission.
- Provide interpretation only; do not handle escalations or resolutions.
🛠️ Requirements
- Excellent English and fluent Sorani, including reading and writing.
- Clear spoken communication in both languages.
- Stable home internet with at least 5 MB download and 1 MB upload speed.
- Own an Android phone running version 6 or later, or an iPhone running iOS 12 or later.
- Willingness to work permanent night shifts, weekends, and public holidays.
✨ Benefits
- 12 days of annual leave.
- Medical leave.
- Hospitalization leave.
- Medical coverage.
- Insurance.
- Two rotating days off per week.
- Paid replacement leave.
Full job description
We are looking for Language Interpreters:
2)English- Sorani - English
Period of Employment: Permanent / Opens for Malaysian Citizen or Permanent Residents or Valid Visa holder
Working Hours: 40 hours per week / based on schedule / (Permanent night shift)
Work Station: Work from home
Job Requirement:
Excellent English and Fluent in Sorani ( Able to read & write )
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions
Malaysian Nationals / Permanent Residence with sound knowledge in both languages.
Must be working from home 9 hours anytime following the required schedule by the client(shift will fall anytime between 8pm – 8 am (9hours shift inclusive an hour break)
Own home internet (stable internet), minimum of 5MB download and 1MB upload speed
Need own mobile phone Android Version 6 and above or IOS 12 and above
Willing to work permanent night shift and must be willing to work on public holidays / and weekends.
Salary and Benefits
Salary: RM 30 Per hour/ around RM 4800.00 per month approximately
Benefits: Annual Leave (12 days), MC + Hospitalization Leave, Medical Coverage and Insurance.
Entitled to 2 days off in a week which will be rotating any day
Public holiday, and off days will be as per country served. (US)
Paid replacement leaves
Job Description
Answer calls promptly and conduct interpretation in a friendly and professional manner.
Render correct concepts and meanings according to the conventions of established interpretation protocol avoiding omissions or additions.
Speak clearly in both languages using proper pronunciation, enunciation and polite expressions.
Maintain a professional demeanour throughout the call at all times.
Maintain punctuality and availability during scheduled work hours.
Follow client instructions, in compliance with protocol to ensure client expectations are met with the Limited English-speaking Person (LEP), avoiding interaction with the LEP without client’s permission.
Purely interpretation
No dealing with escalation or providing resolution
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