Design, develop, and support scalable ServiceNow solutions, translating client requirements into platform configurations and integrations while providing technical guidance and contributing to successful implementations.
Architect enterprise deployments for an AI-powered customer experience platform, leading presales, demos, tenant configuration, and integrations while guiding customers from technical scoping through successful go-live.
Own reliability for a real-time platform by defining SLOs, scaling production systems, improving observability, and leading incident response while keeping frequent deployments safe.
Build and own Go-based platform services, AI/ML pipelines, or enterprise integrations for a real-time CX platform, delivering high-throughput, low-latency systems and shipping reliably in fast sprints.
Own automation-first quality engineering for AI-driven services, building fast regression and load-testing coverage that detects issues quickly and supports reliable weekly deployments.
Build and own React interfaces and a Chrome extension for real-time AI products, including agent workspaces, module panels, and event-driven UI, with a focus on performance, security, and usability.
Own and operate infrastructure for a real-time AI platform, building reliable CI/CD, multi-cloud deployment, infrastructure-as-code, and observability systems that support frequent production releases.
Lead hands-on quality engineering for an AI platform, building automation frameworks and cross-service test coverage that deliver fast, reliable quality signals and gate weekly production deployments.
Build and scale a native Windows desktop agent for real-time audio routing, DOM interaction, and desktop-to-cloud streaming, meeting strict latency, security, and enterprise deployment demands.
Own and build the coded design system and UX for real-time AI tools, shaping agent and control interfaces, reusable components, accessibility, and responsive interactions grounded in the underlying technology.
Own automation-first quality engineering for an AI platform spanning voice, desktop, and intelligence, building fast regression and load tests that support weekly deployments and help teams isolate failures.
As Principal Software Engineer, you’ll tackle the hardest engineering problems, shape platform architecture, ship reference implementations, and raise team capability across AI-powered customer experience products.
The AWS Business Development Representative will drive pipeline development and revenue growth by identifying and qualifying new opportunities in collaboration with AWS Field Sellers.
Drive new business and expand existing accounts for Microsoft Business Applications across ANZ by building client and Microsoft relationships, leading sales opportunities, and shaping enterprise CX solutions.
Drive new business growth as a Sr. Sales Executive by identifying and closing opportunities in CCaaS and Customer Experience solutions for enterprise clients.
Develop and deliver NICE CXone AI solutions, implementing Cognigy, Omilia, and Proactive AI Agent features while owning software development, testing, defect resolution, and production support.
Develop and deploy production-grade predictive models, translate client data into advanced analytics and business insights, lead client workshops, and provide technical guidance across data science engagements.
Designs and delivers enterprise Dynamics 365 and Power Platform solutions, building business applications and integrations while contributing to solution architecture, code quality, and project delivery.
The Sales Executive will generate business revenue by acquiring new clients and expanding existing accounts through Microsoft solutions focused on digital contact centers.
Lead a team of developers operating and improving client AWS environments, owning production stability, incident response, change management, and long-term service quality.
Architect and deliver enterprise NICE CXone and CCaaS solutions, lead consultants and technical delivery, and contribute to solution engineering, pre-sales, and growth of the NICE practice.
Implement, configure, test, and support NICE CXone contact center solutions, translating client requirements into voice and digital channel capabilities and delivering reliable project outcomes.
Lead medium-scale client engagements and complex project delivery as a Principal Consultant for Azure solutions, focusing on solution architecture, design, and technical leadership.
Leads hands-on design, configuration, development, testing, and delivery of NICE CXone IEX solutions, while guiding client engagements and shaping technology strategy for complex contact center needs.
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