You will install and prepare the computers and software for our new employees and help us provide them with the best experience possible;
You will also support TomTom employees in daily issues regarding their hardware or software;
You will be doing some user account management (Active Directory);
You will also help our internal customers via face-to-face, mail, phone, and call tracking system;
You will align with other Support Engineers throughout the different regions within the global team to take part in our global strategy.
You are enrolled in university or have student permit to work - we do not sponsor for this role;
You are eligible to start an internship of a maximum of 20h/week for 6 months starting April 2027;
You are fluent in English;
You have troubleshooting skills and eager to learn;
You have good communication skills and enjoy teamwork.
Support employees with hardware and software issues, prepare computers and software for new hires, manage user accounts in Active Directory, and assist internal customers across support channels.
Provide day-to-day IT support by preparing computers and software for new employees, troubleshooting hardware and software issues, managing user accounts, and assisting internal customers.
Support users with hardware, software, and network issues while troubleshooting devices, managing helpdesk tickets, setting up equipment, and assisting with routine IT system maintenance.
Provide hands-on and remote technical support for client users, troubleshoot common workplace technology issues, manage service tickets, document client environments, and coordinate escalations with internal teams.
Provide frontline technical support to customers by troubleshooting issues, managing tickets, monitoring applications and services, and helping deliver timely resolutions and application rollouts.
