Support employees with hardware and software issues, prepare computers and software for new hires, manage user accounts in Active Directory, and assist internal customers across support channels.
Provide day-to-day IT support by preparing computers and software for new employees, troubleshooting hardware and software issues, managing user accounts, and assisting internal customers across support channels.
Support users with hardware, software, and network issues while troubleshooting devices, managing helpdesk tickets, setting up equipment, and assisting with routine IT system maintenance.
Presta suporte de primeiro nΓvel em TI, atendendo usuΓ‘rios, diagnosticando incidentes, gerenciando acessos e credenciais e acompanhando chamados atΓ© a resolução ou escalonamento.
Provide hands-on and remote technical support for client users, troubleshoot common workplace technology issues, manage service tickets, document client environments, and coordinate escalations with internal teams.
