Senior Manager, Revenue Operations

About Texada

Texada powers the world of equipment. Our purpose-built platform is the growth engine for heavy equipment dealerships and rental businesses, connecting sales, service, and rental on a single cloud-native, API-first system. With Industrial CRM, Equipment-Aware Service Management, and Intelligent Rental Management — extended with mobile and AI applications — Texada gives equipment businesses the tools to grow with confidence. Learn more at www.TexadaSoftware.com.

The Role

We're hiring a Senior Manager, Revenue Operations to lead & own the systems, process, and reporting infrastructure that runs Texada's sales & customer success organizations. This isn't a back-office builder role: you'll design and run the forecast and pipeline cadence, create accountability and collaboration mechanisms for sales processes, and be the person execs and functional leaders turn to for a clear read on where the business stands.

You'll lead a team responsible for day-to-day administration of HubSpot CRM, DealHub CPQ,and other revenue facing systems staying hands-on in maintaining and refreshing these systems as the business evolves. Reporting to the CFO — and working in lockstep with Sales & Customer Success leaders — you'll help drive accountability into the sales & customer success teams and pull the rest of the organization into supporting sales & customer success where it matters most.

Work Location and Travel

• Remote/hybrid, with minimal travel outside of occasional team or industry events.
• Candidates should be authorized to work in Canada without restriction or sponsorship.

What Success Looks Like

In your first 12 months, you will be measured on:

• Cadence & Accountability: A running forecast/pipeline review cadence with full rep attendance, prep compliance, and follow-through on commitments
• Forecast Accuracy: Reduced variance between forecast and closed results quarter over quarter
• Executive Visibility: Leadership and the exec team have a clear, trusted, real-time read on pipeline and forecast status
• Deal Health: Faster identification and resolution of stalled or at-risk opportunities
• Systems & Team: Sales systems kept current and administered cleanly by your team

What You'll Own

Sales Cadence & Operations

• Design and personally run the forecast and pipeline review cadence
• Own the cadence agenda, prep materials, and follow-through on commitments made in-meeting
• Present pipeline, forecast, and win/loss status to the exec team and functional leaders on a recurring basis
• Partner with the SVP of Sales to flag reps and deals falling behind cadence, and drive corrective action
• Translate sales data into a narrative the rest of the org can act on — so Marketing, CS, and Product know where to lean in
• Administer processes for sales & customer success variable compensation

Systems Ownership & Team Leadership

• Lead the team responsible for CRM, CPQ, and other sales-critical systems; stay directly involved in system architecture, configuration, and ongoing maintenance and refresh
• Evaluate, implement, and govern GTM tools to ensure they're scalable and aligned with business needs
• Ensure data hygiene and system integrity across all GTM platforms support reliable reporting and forecasting

Deal Desk, Revenue Modeling & GTM Planning

• Own the deal desk function — pricing structures, approvals, and revenue modeling
• Oversee commission plan administration, including calculations, tracking, and stakeholder communication
• Partner with the SVP of Sales, Director of Sales, and Customer Success on territory design and GTM planning
• Provide process documentation, training, and support to drive adoption across the sales org

What We're Looking For

• 5–7 years in Sales/Revenue Operations or Business Systems in a high-growth B2B SaaS company, including experience running (not just building) forecast or pipeline review cadences
• Experience leading or mentoring at least one team member, ideally within sales/revenue operations or business systems
• Comfortable presenting to and being pressure-tested by executives, and direct enough to hold reps accountable in the room
• Deep expertise in leading CRM and CPQ tools
• Experience in deal desk operations, sales compensation, and revenue forecasting
• Track record of improving operational workflows and maintaining clean, reliable data
• Understanding of SaaS GTM metrics and pipeline management

Nice to Have

• Frontline sales or sales management experience, giving you credibility running the room with reps
• HubSpot experienced, or have led a major CRM reimplementation or migration project
• Built or scaled commission models and can speak to your role in aligning comp plans with strategy
• Proficiency in using AI tools to enhance content creation, personalize messaging, and improve workflow efficiency

Competencies

• Executive Presence: You run the room — comfortable presenting to and being challenged by execs, and direct with reps who are behind
• Operational Excellence: You bring accuracy, rigor, and structure to everything you do, and anticipate problems before they become issues
• Systems Thinking: You understand how tools, data, and processes connect across the revenue funnel
• Communication & Collaboration: You build trust quickly and can influence without authority

Our Core Values

• Purposeful, Passionate, and Proud: Making a difference for our industry, our customers, and each other.
• Innovators & Learners: We try new things. As long as we're learning, we're succeeding.
• Driven to Improve, Not to Be Perfect: “Most Improved” is our favorite award.
• Delivering our Long-term Vision Today: A long-term vision, brought to life now.
• PowerfulTogether: Different people, different cultures, stronger together.

Compensation: $130,000–$140,000 CAD base salary + 10% annual bonus, commensurate with experience.

Texada is committed to equal employment opportunities regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace in hiring and growth opportunities.

We are focused on building a diverse and inclusive workforce. If you're excited about this role but do not meet 100% of the qualifications listed above, we encourage you to apply. Texada fosters an inclusive and accessible environment — if you need assistance or accommodation during the recruitment process, contact us and we will work with you to support your request.