Leads Customer Success and Professional Services coaching, owning customer adoption, renewals, retention, and forecast accuracy while developing the team and improving post-implementation handoffs.
Join our Customer Support team as a specialist, where you'll engage with customers to troubleshoot issues, provide training, and enhance their experience with our software applications.
Lead revenue operations across sales and customer success by running forecast and pipeline reviews, strengthening executive visibility and accountability, and owning the systems, deal desk, and planning processes that support growth.
Own customer retention, renewals, and expansion across a portfolio by prioritizing account health, building relationships with decision-makers, and partnering across teams to grow Net Revenue Retention.
Develop new sales opportunities by engaging equipment dealerships and rental businesses, qualifying inbound and outbound prospects, and creating a strong pipeline for sales teams to close.
Own customer data integrity, billing operations, sales orders, and ASC 606 revenue recognition while delivering financial analysis and building scalable, AI-enabled automation across NetSuite and HubSpot.
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