As a Technology Operations Engineer, you will be the primary technology resource for the Boston office, providing support and improving TechOps services across the organization.
Power Platform Administrator & Copilot Studio Specialist
📜 Description
- Administer and operate the Power Platform, including environments, Dataverse, and licensing.
- Develop and maintain Copilot Studio, focusing on agent design and lifecycle management.
- Build and manage Power Platform pipelines and release processes across environments.
- Create and secure custom connectors, ensuring proper authentication.
- Automate solutions using Power Automate, Power Apps, and Dataverse.
- Monitor platform health and troubleshoot incidents as second and third level support.
🛠️ Requirements
- Several years of hands-on experience administering and developing the Microsoft Power Platform in an enterprise environment
- Proven experience building and operating Copilot Studio agents in production
- Practical experience with Power Platform pipelines and ALM, including solution management and deployments
- Solid experience with connector management, including creating and maintaining custom connectors and their authentication
- Strong development skills in Power Automate, Power Apps and Dataverse
- Working knowledge of Power Platform governance: environment strategy, DLP, security roles and licensing
- Very good communication skills in English; able to explain technical topics to non-technical colleagues and to enable and support a community of business users
- Structured, analytical troubleshooting and the ability to work independently across global teams
- Microsoft certification PL-600, PL-400 or PL-200
- Scripting and API experience, for example PowerShell, Power Platform CLI, Azure DevOps or GitHub, Microsoft Graph
✨ Benefits
- Onsite Onboarding in our Adelaide office for an optimal start
- Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
- Public transport friendly offices
- Special terms for local gyms
- Access to Corporate Benefits platform with many discounts
- Regular Team events and company-wide celebrations
- Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
- Hybrid and Flexible work time
- Work From Abroad Program allowing up to 40 days of work outside your contracting country
- We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
Full job description
TeamViewer provides a leading Digital Workplace platform that connects people with technology—enabling, improving and automating digital processes to make work work better. Our software solutions harness the power of AI and shape the future of digitalization.
We believe that our diverse teams and strong company culture are key to the success of our products and technologies, that hundreds of millions of users around the world and around 645,000 customers across all industries rely on. With more than 1,900 employees worldwide, we celebrate the unique perspectives and talents that each individual brings to the table and foster a dynamic work environment where new ideas thrive. Are you ready to join our team and make an impact?
Responsibilities
You own the Microsoft Power Platform at TeamViewer: administration, operations and development. You run and further develop our Power Platform and Copilot Studio landscape, build pipelines and automation, manage connectors including custom connectors, and support our AI Advocates in turning ideas into working, compliant solutions.
Administer and operate the Power Platform: environments, Managed Environments, Dataverse, capacity, licensing, DLP policies and tenant settings
Run and develop Copilot Studio: agent design, topics, actions, knowledge sources, channels, testing, monitoring and lifecycle
Build and maintain Power Platform pipelines, ALM and release processes for solutions across development, test and production environments
Manage connectors end to end, including building, securing and maintaining custom connectors and their authentication
Develop and automate solutions with Power Automate, Power Apps and Dataverse, including admin automation and governance reporting
Coach and support AI Advocates and citizen developers in creating, reviewing and deploying Copilot Studio solutions
Monitor platform health, usage, adoption and cost; troubleshoot incidents and handle service requests as second and third level support
Keep governance standards, security controls and documentation current and practical
Requirements
Several years of hands-on experience administering and developing the Microsoft Power Platform in an enterprise environment
Proven experience building and operating Copilot Studio agents in production
Practical experience with Power Platform pipelines and ALM, including solution management and deployments
Solid experience with connector management, including creating and maintaining custom connectors and their authentication
Strong development skills in Power Automate, Power Apps and Dataverse
Working knowledge of Power Platform governance: environment strategy, DLP, security roles and licensing
Very good communication skills in English; able to explain technical topics to non-technical colleagues and to enable and support a community of business users
Structured, analytical troubleshooting and the ability to work independently across global teams
Nice to have
Microsoft certification PL-600, PL-400 or PL-200
Scripting and API experience, for example PowerShell, Power Platform CLI, Azure DevOps or GitHub, Microsoft Graph
Familiarity with Microsoft 365 Copilot administration and Responsible AI practices
Bachelor's degree in Information Technology, Business Informatics, Computer Science or a comparable qualification
What we offer
Onsite Onboarding in our Adelaide office for an optimal start
Great compensation and benefits packages including company achievement bonus or sales bonus and regular salary reviews
Public transport friendly offices
Special terms for local gyms
Access to Corporate Benefits platform with many discounts
Regular Team events and company-wide celebrations
Open door policy, no dress code rules, frequent all Hands and Leadership Lunches
Hybrid and Flexible work time
Work From Abroad Program allowing up to 40 days of work outside your contracting country
We celebrate diversity as one of core values, join and drive one of the c-a-r-e initiatives together with us!
TeamViewer is an equal opportunities employer and is committed to building an inclusive culture where everyone feels welcome and supported. We C-A-R-E and understand that our diverse, values-driven culture makes us stronger. As we continue to grow as a company, we also focus on enabling our employees to grow both personally and professionally. We are proud to have an open and embracing workplace environment that will empower you to be your best no matter your gender, civil or family status, sexual orientation, religion, age, disability, education level, or race.
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