About Swiggy:
Founded in 2014, Swiggy is India’s leading tech-driven on-demand delivery platform with a vision to elevate the quality of life for the urban consumer by offering unparalleled convenience. The platform is engineered to connect millions of consumers with hundreds of thousands of restaurants and stores across 500+ cities. Our phenomenal growth has come on the back of great technology, incredible innovation and sound decision-making.
About Dineout Mag
We are an F&B media arm of Dineout where we create original content that highlights and recommends the best experiences in the city’s food and beverage landscape. From restaurant reviews and chef interviews to collaborations, events, and more.
Dineout Mag is where food lovers come to discover trusted restaurants, chefs, unique events and exciting culinary experiences in cities across the country. Our aim is simple: help people discover good food, center the stories of the people behind the food, and create unique experiences to build food culture.
At its heart, Dineout Mag is rooted in Indian food culture yet speaks to a global audience. We take pride in being a source of discovery, backing places for not only their food, but also their backstories, the context and the community they are a part of.
To get a better grasp of the work we do, take a look at our city pages:
What will you work on?
Support day-to-day communication with clients, ensuring prompt and professional responses.
Assist in translating client briefs into actionable internal tasks across content, design, and video teams.
Coordinate timelines, share updates, and follow up on deliverables to ensure smooth execution.
Help compile performance reports and gather insights for internal reviews or client presentations.
Keep track of feedback, revisions, and ensure client inputs are documented and implemented accurately.
Flag any blockers, delays, or issues proactively to the account lead or servicing manager.
Stay informed about the client’s industry, brand guidelines, and competitors to add contextual value.
Who are we looking for?
1–2 years of experience in a client-facing role, preferably in a creative, media, or digital agency setup.
Excellent verbal and written communication skills.
Strong attention to detail, ability to multitask, and stay organized across multiple accounts.
Comfortable working with digital-first content and social media platforms.
A collaborative team player who is eager to learn and grow in a fast-paced environment.
Visit our tech blogs to learn more about some the challenges we deal with: https://medium.com/swiggy-bytes
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, disability status, or any other characteristic protected by the law.
Manage client relationships and account health, resolve issues, coordinate candidate placements across teams, and grow accounts through retention strategies, upselling, and client advocacy.
Manage restaurant customer relationships to drive retention, contract renewals, and revenue growth through consultative sales, operational guidance, and data-informed business reviews.
Own restaurant account retention and revenue growth by building trusted customer relationships, leading renewals and upsells, optimizing reservation systems, and using data-driven insights to support restaurant partners.
Own and grow a portfolio of SMB and mid-market accounts by leading renewals, reducing churn, expanding revenue, and closing and onboarding new clients in collaboration with cross-functional teams.
Gestisci e sviluppa un portfolio di centri medici, usando analisi dei dati e consulenza per migliorare le performance, aumentare il ROI e supportare la crescita dei clienti.
