Staff Product Manager, Accounts & Payments
Lead product strategy and delivery for Mozilla Accounts and subscriptions, improving authentication, account recovery, and cross-platform access while evolving payments, entitlements, and metering.
Suite makes it incredibly easy for creative teams to store, share, and edit massive media files—like they’re sitting next to each other, even when they’re not. No more waiting on downloads or messing with sync issues. Just smooth, fast collaboration that keeps projects in flow and artists in the zone.
We’re a small experienced team with a mission to solve the biggest problems facing the media and entertainment industry. We’re not building another SaaS web app, we’re solving difficult and complex problems at the intersection of storage, networking, creative workflows, and AI. As we grow, we’re looking for a Principal Product Manager who can own the product end to end, from the editor’s timeline to the infrastructure underneath it, and help us decide what we build next and why. If this speaks to you, come join us.
You’ve shipped product that people depend on every day, ideally in media & entertainment, creative tools, or technical infrastructure
You are extremely AI fluent. You’ve built and shipped AI-powered features or applications, you understand what LLMs and media models can and can’t do today, and you have strong opinions about where they’re headed
You use AI tools as a core part of how you work every day, and you expect the people around you to do the same
You take pragmatic approaches to product: small bets, fast feedback, and the discipline to kill what isn’t working
You write clearly and often. Your specs, briefs, and customer notes are the ones people actually read
You’ve worked closely with XP or lean engineering teams and like being in the room, not handing things over a wall
You’ve talked to hundreds of customers and know how to turn what they say into what they need
You want to help shape the company, culture, AND product. You don’t want “just another job”
Leading our day to day AI product direction - constantly iterating on our product and helping our engineering team ship additional value weekly.
Spending real time with post-production teams, studios, and creative agencies daily to understand how we need to improve
Pairing with engineers on discovery, scoping, and iteration, in the room while things get built
Prototyping ideas yourself with AI tools to test them with customers before a line of production code is written
Translating customer problems into crisp, prioritized problem statements the team can run with
Partnering with sales, marketing, and support to make sure what we ship lands and what we learn comes back
Defining and tracking the metrics that provide signals as to how we are doing and where we go next
Teaching, learning from, and collaborating with teammates
Benefits at Suite:
Best in class health & dental
Hybrid work environment; A balance of in-office and remote work to foster collaboration and flexibility (for those located in the Denver/Boulder area)
Unlimited paid time off
Fitness & wellness stipend
Taco Tuesday, every Tuesday
Some roles, such as internships, may not be eligible for certain benefits.
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