Lead customer-facing Proof of Value engagements for the Tanium platform, aligning technical evaluations to business objectives, demonstrating priority use cases, and building reusable workflows that improve consistency and conversion.
Sales Engineer (Nordics)
📜 Description
- Provide pre-sales technical expertise to sales teams and key partners and accounts.
- Build relationships with customer technical decision-makers and recommend solutions based on their requirements.
- Advise on Sophos products and services, and conduct health checks and policy reviews to identify cross-sell opportunities.
- Lead technical meetings, product demonstrations, and proof of concepts, both virtually and onsite.
- Own the technical sales cycle from opportunity qualification through technical closure.
- Support customer success and portfolio expansion, including events and face-to-face customer engagement.
🛠️ Requirements
- 3-5 years of experience providing software technical support to channel partners and end users.
- Technical knowledge of networking and endpoint security concepts.
- Strong presentation, verbal communication, interpersonal, and technical writing skills.
- Excellent project management and troubleshooting skills.
- Knowledge of the security software industry, competitors, market needs, and trends.
- Collaborative mindset and proactive approach to learning new technologies.
- Travel within the region is required; Stockholm based.
- Experience with pre-sales technical support, IT infrastructure, Sophos or similar products, or relevant networking, security, or cloud certifications is a plus.
✨ Benefits
- Employee-led diversity and inclusion networks.
- Volunteer days and charity and fundraising initiatives.
- Employee sustainability initiatives.
- Global fitness and trivia competitions.
- Global wellbeing days.
- Monthly wellbeing webinars and training.
Full job description
Focus:
~Revised customer segmentation to 101–1 000 Mid-Market, Enterprise 1001+, and/or Channel.
~Increased direct customer touch motions
What will you do:
Provide presale technical expertise aligned sales team (Channel, Mid-Market, Enterprise, Public Sector), focuses on our most valuable partners and accounts.
Build meaningful relationships with key customer technical decision-makers to understand customer requirements and recommend appropriate solutions.
Serve as trusted advisors and technical lead on Sophos next-gen portfolio products and services opportunities.
Perform health checks and policy reviews to drive cross-sell and deepen customer relationships.
Conduct and manage technical virtual and onsite meetings, product demos, and proof of concepts with customers.
Provides field-based support for events and face-to-face time with prospects and customers.
Own and drive the technical sales cycle from early opportunity technical qualification to technical closure.
Provide support for customer success motions to promote cross-selling and portfolio expansion within current Sophos customer base.
What You Will Bring:
- Minimum of 3-5 years of experience providing software technical support to channel partners and end users (e.g., designing, managing, administering, and supporting technical solutions)
- Technical knowledge of networking, endpoint security concepts
- Strong presentation, verbal communication, and interpersonal skills for marketing, technical and awareness events, webinars, etc.
- Technical writing skills are required to produce reference documents.
- Excellent project management skills
- Knowledge of security software industry, including competitors, market needs and trends
- Strong Troubleshooting skills
- Strong collaborative mindset and ability to work effectively as part of a team
- Proactive approach to learning and adopting new technologies
- Travel required within region
- Stockholm based Desirable:
- Familiarity with Sophos solutions or similar competitive products is a plus
- Certifications in networking, security or cloud space is a plus
- Experience managing IT infrastructure
- Experience with pre-sales technical support
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