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Account Manager (Iberia)

🕒 2 days ago
📍 🇪🇸 Barcelona - Hybrid🎹 Mid-level🧑‍💼 Account Manager📢 🇬🇧 English Required📢 🇪🇸 Spanish Required💼 Full-Time
B2B Account ManagementCustomer SuccessSalesBusiness Development
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📜 Description

  • Manage and grow a portfolio of existing merchants, serving as their trusted payments advisor.
  • Identify upsell, cross-sell, and expansion opportunities to increase revenue and wallet share.
  • Recommend relevant products based on merchant needs and drive product adoption.
  • Analyze payment volumes, approval rates, and revenue to identify opportunities and optimize costs.
  • Present solutions, negotiate commercial opportunities, and engage key decision-makers.
  • Collaborate with Sales and Product teams and share insights on the Iberian market.

🛠️ Requirements

  • 3+ years of experience in B2B Account Management, Customer Success, or a client-facing Sales/Business Development role.
  • Fluent English and Spanish for business conversations and negotiations. Fluent Portuguese is also welcome as an alternative to Spanish.
  • You know how to spot commercial opportunities, grow client accounts, and deliver measurable business results.
  • Strong presentation, communication, and negotiation skills.
  • An analytical mindset and the ability to turn data into practical business recommendations.
  • You're comfortable taking ownership, making decisions, and working independently.
  • Willingness to travel for merchant meetings and industry events.

✨ Benefits

  • Quarterly performance bonuses linked to portfolio results.
  • Structured onboarding and hands-on guidance from experienced Account Managers.
  • Opportunity to develop expertise in payment orchestration.
Full job description

Our Mission and Vision

At Solidgate, our mission is clear: to empower outstanding entrepreneurs to build exceptional internet companies. We exist to fuel the builders — the ones shaping the digital economy — with the financial infrastructure they deserve. To achieve that, we're on a bold path: to become the #1 payments orchestration platform in the world.

We believe the future of payments is shaped by people who think big, take ownership, and bring curiosity and drive to everything they do. That's exactly the kind of teammates we want on board.

Solidgate is part of Endeavor — a global community of the world's most impactful entrepreneurs. We're proud to be the first payment orchestrator from Europe to join — and to share our expertise within a network of outstanding global companies.

About the role

Shape our growth in Iberia. As our first dedicated Account Manager for the region, you'll have the opportunity to make a real impact from day one — drive growth across Spain and Portugal, take ownership of the region's merchant partnerships, and potentially build and lead the local Account Management function as we expand.

At Solidgate, Account Management is about more than managing client relationships. It's about becoming a strategic partner to ambitious digital businesses, understanding their challenges, and helping them unlock new opportunities through smarter payments.

You'll own and develop a portfolio of existing B2B merchants, identifying commercial opportunities, driving product adoption, and delivering measurable revenue growth. Our Sales team brings in new merchants; your focus will be on taking those partnerships to the next level.


What you'll do

  • Build lasting partnerships. Manage and grow a portfolio of existing merchants, becoming their trusted advisor on payments.

  • Drive commercial growth. Identify upsell, cross-sell, and expansion opportunities to increase revenue and Solidgate's wallet share.

  • Turn needs into solutions. Understand merchants' business challenges, recommend relevant Solidgate products, and drive their adoption.

  • Improve payment performance. Analyse payment volumes, approval rates, revenue, and other key metrics to identify opportunities, optimise costs, and support merchant growth.

  • Lead commercial conversations. Present solutions, negotiate opportunities, and engage with key decision-makers.

  • Collaborate across teams. Work closely with Sales, Product, and other teams to deliver a seamless merchant experience.

  • Bring regional insights. Stay close to the Iberian market and contribute ideas that help us strengthen our presence.

What we're looking for

  • 3+ years of experience in B2B Account Management, Customer Success, or a client-facing Sales/Business Development role.

  • Fluent English and Spanish for business conversations and negotiations. Fluent Portuguese is also welcome as an alternative to Spanish.

  • You know how to spot commercial opportunities, grow client accounts, and deliver measurable business results.

  • Strong presentation, communication, and negotiation skills.

  • An analytical mindset and the ability to turn data into practical business recommendations.

  • You're comfortable taking ownership, making decisions, and working independently.

  • Willingness to travel for merchant meetings and industry events.

Experience in fintech or payments is a plus, not a requirement. We value strong commercial skills and will help you develop the industry expertise.

Why Solidgate?

Work with a product that makes a difference. Solidgate is building a full-stack financial platform, combining payment orchestration, acquiring, fraud prevention, and other solutions that help businesses scale globally.

Grow your career in fintech. Whether you're coming from SaaS, tech, or payments, you'll have the opportunity to develop specialised expertise in payment orchestration, an emerging market with significant growth potential.

Make an impact that pays off. Your work directly influences merchant revenue growth, with quarterly performance bonuses linked to the results you deliver across your portfolio.

Get the support to succeed. We offer structured onboarding, hands-on guidance from experienced Account Managers, and a team ready to share its payments expertise.

Join an international team. Collaborate with talented colleagues across Europe, including team members based in Spain, and learn from professionals with experience at leading fintech and technology companies.

Ready to help ambitious businesses scale faster than they thought possible? Let's talk!

🫂 Know someone who'd be a great fit? Refer them through our referral program, and if they get successfully hired, there's a bonus waiting for you.

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