Customer Engineer AI/ Start Up's
Lead technical discovery, demos, architecture discussions, and proof-of-concept builds for developer-led startups, mapping their product and AI initiatives to Cloudflare’s Developer Platform.
Socure is building the identity trust infrastructure for the digital economy — verifying 100% of good identities in real time and stopping fraud before it starts. The mission is big, the problems are complex, and the impact is felt by businesses, governments, and millions of people every day.
We hire people who want that level of responsibility. People who move fast, think critically, act like owners, and care deeply about solving customer problems with precision. If you want predictability or narrow scope, this won’t be your place. If you want to help build the future of identity with a team that holds a high bar for itself — keep reading.
As a Senior Pre-Sales Solution Consultant, Payments you’ll serve as the primary technical and strategic advisor to prospective customers throughout the sales cycle, including payment processors, acquirers, issuers, payment service providers, and fintechs that move money for some of the largest financial institutions and digital platforms in the world. You will partner closely with Sales, Data Science, Product, and more senior members of the Solution Consulting team to ensure our products are at the forefront of the payments industry.
This role blends product expertise, consultative selling, and technical strategy. You’ll partner closely with Sales, Product, Data Science, and Customer Success to ensure clients understand the value of our solutions and experience a seamless technical journey from evaluation through adoption.
Act as the technical lead during the sales cycle—understanding client needs and mapping them to Socure’s solutions
Lead discovery, solutioning, technical workshops, and Proof-of-Concept (POC) design in collaboration with Sales and Data Science
Deliver compelling product demonstrations and articulate complex concepts to both technical and non-technical stakeholders
Collaborate cross-functionally to ensure technical feasibility and alignment with client goals and expectations
Advise clients using deep domain expertise in identity verification, fraud risk, compliance, and/or regulated industries
Influence product development by sharing market feedback and insights with Product and Engineering teams
Contribute to thought leadership and marketing efforts—whitepapers, webinars, blogs, and customer stories
Serve as a mentor to junior Solution Consultants and help build best practices for the team
8+ years of relevant experience, with 3+ years in professional services, solutions engineering, or technical consulting
Track record of success in supporting enterprise SaaS sales, particularly with data-driven or ML-enabled platforms
Strong technical acumen: familiarity with APIs, cloud-based platforms, RDBMS, ML/DS concepts, etc.
Expertise in risk, fraud, or compliance domains—particularly within financial services, fintech, gaming, or wireless
Comfort translating technical concepts into business value for C-level and technical stakeholders alike
Experience working with fraud analytics, decisioning systems, threshold optimization, or swap set analysis
Knowledge of key regulatory frameworks: FCRA, ECOA, GLBA, BSA, USA PATRIOT Act, etc.
Excellent communication skills—both verbal and written
Bachelor’s degree in a technical or quantitative discipline preferred—or equivalent experience
Additional Details:
Hybrid work model: Employees are expected to be onsite at one of the talent hubs 2x/week (Tuesday/Wednesday)
Ideal employees will live within 60 miles of our talent hubs in: San Francisco, CA; Miami, FL; Seattle, WA; Washington, DC; New York City, NY
Socure is an equal opportunity employer that values diversity in all its forms within our company. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
If you need an accommodation during any stage of the application or hiring process—including interview or onboarding support—please reach out to your Socure recruiting partner directly.
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