The Mid-Enterprise Sales Engineer partners with Account Executives to uncover customer needs, design and demonstrate solutions, guide technical evaluations, and support successful implementation handoffs.
Sales Engineer - BCDR
📜 Description
- Lead technical support for BCDR sales opportunities and deliver product demonstrations to technical and non-technical audiences.
- Partner with Account Executives to understand requirements and design tailored BCDR solutions.
- Support proof-of-concept trials, onboarding, and responses to technical RFPs and security questionnaires.
- Advise MSP partners on business continuity and disaster recovery operations, processes, and documentation.
- Create sales enablement and training content, and support partner events, webinars, and conferences.
- Share partner feedback and feature requests with Product, Engineering, and Customer Experience teams.
🛠️ Requirements
- 3+ years in a pre-sales, solutions engineering, or technical consulting role - preferably in BCDR, cybersecurity, or cloud infrastructure.
- Strong understanding of backup technologies, disaster recovery planning, and business continuity architecture.
- Proficient with Windows, MacOS Linux-based operating systems, hypervisors (Hyper-V, ESXi, ProxMox, KVM) Networking (TCP/IP, DNS, VPNs) and cloud platforms (Azure, GCP, AWS).
- Excellent presentation skills with the ability to explain complex concepts to both technical and executive-level audiences.
- Proficient server and consumer-grade hardware knowledge (NVMe, SATA, SCSI, CPU, RAM, etc.).
- Experience working with MSPs or in the managed services industry.
- Self-starter with excellent time management and prioritization skills.
- Cross-functional team communication skills.
- Willingness to travel up to 30% for partner meetings, events, and conferences.
- Knowledge of scripting (PowerShell, Bash) and virtualization environments.
✨ Benefits
- Dental
- Vision coverage
- Paid Time Off: Generous paid time off and holiday schedule.
- Retirement Plan: 401(k)
- Professional Development: Opportunities for training and professional growth.
- The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.
Full job description
About Slide
Based in Westport, Connecticut, Slide is a modern, security-first Business Continuity & Disaster Recovery (BCDR) company built exclusively for Managed Service Providers (MSPs). Founded by Austin McChord (Datto Founder & former CEO) and Michael Fass (former Datto General Counsel & Chief People Officer), Slide is led by a team of industry veterans with deep expertise in backup, disaster recovery, and cybersecurity. Built from scratch with a clean-room codebase and free from legacy technical debt, Slide delivers a high-performance, easy-to-use platform designed for the future of MSPs. The company combines security, speed, simplicity, and support - without outdated pricing models or restrictive contracts.
Position Summary
This is a customer-facing pre-sales role. As a Sales Engineer – BCDR, you will be a trusted technical advisor to our Sales team and prospective MSP partners, showcasing the value of Slide’s BCDR solutions. You’ll play a critical role in driving adoption of Slide's products by conducting technical demonstrations, supporting proof-of-concept (POC) deployments, and producing enablement content. Your blend of technical depth, communication skills, and strategic thinking will help bridge the gap between business needs and product capabilities.
Key Responsibilities
Act as the primary technical resource for BCDR product sales opportunities across North America.
Deliver compelling product demonstrations and presentations to technical and non-technical audiences.
Collaborate with Account Executives to understand partner requirements and design tailored BCDR solutions.
Provide hands-on support during proof-of-concept trials and onboarding.
Respond to technical RFPs, security questionnaires, and partner inquiries.
Be a Subject Matter Expert of Business Continuity and Disaster Recovery operations, processes and documentation for primary and tertiary applications in a business network.
Build and maintain strong relationships with prospective and current MSP partners as a trusted advisor.
Support trade shows, partner training sessions, and virtual/in-person webinars as a BCDR subject matter expert.
Produce sales enablement materials such as competitive comparison guides, white papers, technical FAQs, and training decks.
Collaborate directly with cross-functional leadership across Product and Customer Experience to advocate for partner-driven feature requests.
Contribute to product marketing initiatives and special projects such as go-to-market campaigns, launch documentation, and feature tutorials.
Attend industry conferences and community events to represent Slide’s BCDR offerings and capture voice-of-partner insights.
Stay current on product developments, industry trends, and competitive landscape in the BCDR space.
Provide actionable feedback to Product Management and Engineering teams based on field interactions.
Required Qualifications
3+ years in a pre-sales, solutions engineering, or technical consulting role - preferably in BCDR, cybersecurity, or cloud infrastructure.
Strong understanding of backup technologies, disaster recovery planning, and business continuity architecture.
Proficient with Windows, MacOS Linux-based operating systems, hypervisors (Hyper-V, ESXi, ProxMox, KVM) Networking (TCP/IP, DNS, VPNs) and cloud platforms (Azure, GCP, AWS).
Excellent presentation skills with the ability to explain complex concepts to both technical and executive-level audiences.
Proficient server and consumer-grade hardware knowledge (NVMe, SATA, SCSI, CPU, RAM, etc.).
Experience working with MSPs or in the managed services industry.
Self-starter with excellent time management and prioritization skills.
Cross-functional team communication skills.
Willingness to travel up to 30% for partner meetings, events, and conferences.
Preferred Qualifications
Knowledge of scripting (PowerShell, Bash) and virtualization environments.
Technical certifications such as VCP, MCSA, Network.
Proficient with NTFS, ReFS and ZFS file systems and Linux-based operating system and backup appliances.
Experience producing sales or marketing content for technical audiences.
Ability to articulate product-based technical feature needs to Product and Sales teams.
Experience as a Sys Admin or Network Admin.
Why Join Us
Comprehensive health, dental, and vision coverage.
Paid Time Off: Generous paid time off and holiday schedule.
Retirement Plan: 401(k)
Professional Development: Opportunities for training and professional growth.
The opportunity to do your life's work in a dynamic and creative environment with likeminded individuals.
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