Schedule and confirm patient appointments for a multi-specialty medical practice, using eClinicalWorks and bilingual English-Spanish calls to fill provider schedules and reduce no-shows.
Medical VA (Spanish Bilingual)
📜 Description
- Answer calls, take detailed messages, and communicate with patients and doctors.
- Schedule and manage appointments.
- Translate documents and provide language interpretation as needed.
- Maintain accurate, confidential patient records.
🛠️ Requirements
- Client Success or Client-Facing Experience
- Familiar in using Simple Practice
- Customer Service Experience
- Previous experience as a medical virtual assistant or similar role
- Fluent in both Spanish and English, with excellent verbal and written communication skills in both languages
- Proficient in using electronic medical record (EMR) systems
- Strong attention to detail and accuracy, ensuring proper record-keeping and documentation
- Ability to prioritize tasks and work independently
- Excellent customer service skills and ability to maintain professional relationships with patients and healthcare professionals
- Willingness to learn and adapt to new technologies and processes
✨ Benefits
- Assist with medical billing and insurance verification.
- Provide general administrative support to the medical team.
Full job description
PLEASE NOTE: This job is available to people in the Philippines only.
QuickTeam is a company that provides businesses with virtual employees to help them grow and become more productive. We provide virtual assistants, receptionists, and other support staff to help businesses take care of their day-to-day tasks and focus on what they do best.
By working with us, we will help you find companies where you can make an impact, be a part of their team for the long term, and join the QuickTeam family :). We would love to have you!
We are currently seeking a full-time Medical Virtual Assistant who is fluent in Spanish and English. In this role, you will provide administrative support to a medical practice in the US, assisting doctors and patients with their needs.
Position: Medical Virtual Assistant (Spanish Bilingual)
Full Time: 30 to 40 hrs/week
Pay: $7.00 / hour
Willing to work on EST Hours
Responsibilities:
- Answer phones and take detailed messages
- Communicate with patients and doctors
- Schedule and manage appointments
- Translate documents and assist with language interpretation as needed
- Assist with medical billing and insurance verification
- Maintain patient records and ensure accuracy and confidentiality
- Provide general administrative support to the medical team
Requirements
- Client Success or Client-Facing Experience
- Familiar in using Simple Practice
- Customer Service Experience
- Previous experience as a medical virtual assistant or similar role
- Fluent in both Spanish and English, with excellent verbal and written communication skills in both languages
- Proficient in using electronic medical record (EMR) systems
- Strong attention to detail and accuracy, ensuring proper record-keeping and documentation
- Ability to prioritize tasks and work independently
- Excellent customer service skills and ability to maintain professional relationships with patients and healthcare professionals
- Willingness to learn and adapt to new technologies and processes
Similar jobs
Search more Medical Billing Specialist jobsMedical Billing Specialist - Collections
Manage medical claims collections by checking payment status, auditing billing discrepancies, verifying insurance payments, and pursuing unpaid or denied claims and appeals to support accurate revenue cycle operations.
Medical Virtual Assistant (Prior Authorization & Healthcare Administration)
Manage U.S. healthcare prior authorizations, incoming calls, and staff credential records while supporting insurance verification, billing, scheduling, and other healthcare administration.
Behavioral Health Medical Virtual Assistant - Phone, Insurance & Scheduling
Support behavioral health patients and providers by managing phone intake, referrals, insurance verification, prior authorizations, and scheduling across two practice locations.
Manage U.S. healthcare claims and behavioral health prior authorizations, resolve billing issues, coordinate with insurers and patients, and maintain accurate records and follow-up workflows.
