Oversee daily operations across two healthcare practices, coordinate staff and workflows, use AthenaHealth reporting to manage encounters and performance, and follow up on operational, billing, and patient concerns.
Verify dental insurance eligibility and benefits, support claims and appeals, and coordinate patient scheduling while maintaining accurate records and communicating with insurers and practice staff.
Coordinate patient intake, registration, scheduling, and follow-ups while supporting medical billing, practice administration, payroll tasks, and patient reactivation for a mental health practice.
Coordinate patient calls, appointments, insurance verification, and prior authorizations for a busy primary care practice, supporting the physician and in-office team across in-person and telemedicine care.
Manage daily ABA practice administration, client intake, medical billing, insurance coordination, and systems support, while keeping records, hiring workflows, and operational processes organized.
Manage relationships across 30–50+ client accounts, guiding onboarding, coordinating interviews with virtual assistant candidates, tracking client status, and resolving issues through responsive, professional communication.
Support a regenerative medicine practice by handling patient calls and scheduling, maintaining intake and medical records, verifying insurance, processing prior authorizations, and coordinating billing documentation.
Process dental insurance claims from preparation and submission through reconciliation, denial appeals, and follow-up, maintaining accurate records and resolving issues with insurance providers and the office manager.
Manage a medical practice’s website, SEO, and social media by maintaining accurate content, improving search visibility, publishing engaging posts, and reporting on digital marketing performance.
Handle dental insurance follow-ups, claim resolution, billing and EOB processing, eligibility verification, and accounts receivable while communicating professionally and compassionately with patients.
Coordinate surgery and appointment scheduling, patient referrals, calls, and medical records while supporting front-desk operations, credentialing, and onboarding in a healthcare practice.
Provide administrative support for an ABA therapy practice by tracking Medicaid authorizations, maintaining EHR records, coordinating documentation follow-ups, and assisting with therapist onboarding, compliance, billing, and payroll.
Document live patient consultations in real time, review AI-generated notes, maintain electronic health records, coordinate provider-directed orders and referrals, and support efficient clinical workflows.
Convert dental leads into booked appointments through outbound calls, patient follow-up, and empathetic multichannel support while tracking sales performance and maintaining accurate CRM records.
Manage U.S. medical billing from claim submission through payer follow-up, denial resolution, and accounts receivable, while reviewing documentation, tracking risks, and supporting accurate reimbursement.
Oversee U.S. primary care billing operations, resolve complex claims and reimbursement issues, maintain payer and documentation compliance, and lead billing associates through training, quality checks, and process improvements.
Coordinate patient scheduling, follow-ups, and billing-related tracking for a healthcare practice, including monitoring balances, communicating with patients and billing companies, and maintaining organized records.
Manage end-to-end ASC billing, from surgical claim preparation and submission to payer follow-ups, denial resolution, appeals, and accounts receivable, while supporting accurate documentation and patient communication.
Manage patient scheduling, follow-ups, intake paperwork, and front desk administration for a physical therapy practice, supporting English- and Spanish-speaking patients while keeping provider schedules and records organized.
Supports primary care front-desk operations by handling patient calls, coordinating appointments, navigating EHR records, documenting interactions, routing refill inquiries, and escalating concerns according to practice protocols.
Coordinate provider-reviewed lab and imaging follow-up by communicating instructions to patients, scheduling appointments and tests, documenting interactions in the EHR, and escalating clinical questions to providers.
Coordinate patient outreach and scheduling for prosthetic and orthotic care, guiding patients through requirements, gathering documentation, and working with clinics and physician offices to move cases forward.
Coordinate patient outreach and scheduling for prosthetic and orthotic care, guiding patients through requirements, documenting interactions, and working with physician offices and internal teams to support timely appointments.
Coordinate patient calls, insurance verification, cost estimates, scheduling, and remote check-ins while maintaining accurate records and providing clear, compassionate service in English and Spanish.
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