🕒 2 days ago
Own and reimagine the consumer journey from first encounter through first service booking, using customer research, product analytics, and AI-native experiences to improve conversion across three brands.
Principal Product Manager, Fraud and Risk
🕒 2 days ago
Product StrategyTechnical Product ManagementFraud InvestigationRisk Prediction
📜 Description
- Set product vision, strategy, and roadmaps for fraud investigation and risk prediction tools.
- Work directly with customers to understand challenges, gather insights, and guide product decisions.
- Partner with engineering, data science, design, operations, and customer-facing teams to deliver product improvements.
- Define functional specifications, prioritize work, troubleshoot customer issues, and manage software development execution.
- Shape go-to-market plans, align stakeholders, and present recommendations to customers and senior leaders.
- Research technologies such as machine learning, computer vision, PKI, and real-time analytics for potential product use.
🛠️ Requirements
- 10+ years of experience in software development (ideally with a mix of SaaS, startup, B2B/B2C experience)
- 5+ years of experience in technical product management
- 3+ years of experience with design thinking product methodology
- Ability to influence, negotiate and drive results
- Excellent communication skills and executive presence
- Ability to explain complex business and technical concepts to broad audiences in an approachable way.
- A solid toolbox of product management skills
- A passion for building great customer experiences
- You thrive in ambiguity and believe every problem has many solutions
- You have a knack for navigating competing opinions, making everyone feel heard, and shifting perspectives when necessary
✨ Benefits
- Medical
- Dental
- Vision benefits
- Life insurance, long and short-term disability coverage
- 401k Plan with a 4% match, beginning on your hire date
- Unlimited Sick and Vacation time
- 14 paid company holidays
- 12 weeks of paid parental leave
- 4 week sabbatical after 5 years of continuous full time employment
- Health Reimbursement Arrangements for fertility and gender affirmation
Full job description
Proof is the world's first identity-assured transaction management platform and we are on a mission to digitize trust for all of life’s most critical transactions. Developed by the same market leaders and experts who brought notarization online with Notarize℠, Proof offers trust in a digital world by verifying identities and securing transactions to protect businesses and their customers. Since 2015, we’ve completed many of the world’s first digital commerce transactions, including the first online real estate closing, online mortgage closing, online auto sale, and online will and we're still just getting started!
As the Principal Product Manager for our Defend product, you will own the strategy, vision, and execution of tools designed for fraud investigation and risk prediction. Defend is our anti-fraud platform that protects consumers against forgery or impersonation. Experience in building fraud or cybersecurity products is a must. In this role, you’ll collaborate closely with engineering, data science, and design teams to create intuitive investigative tools and data-driven risk models that protect businesses and their customers. You’ll work directly with customers to deeply understand their challenges, anticipate emerging fraud trends, and deliver solutions that drive real impact.
In addition, you will also lead strategic planning, vision definition, GTM strategy, stakeholder alignment, executive presentations and customer briefings as it pertains to your product area. You may also need to be an expert in specific customer segments such as enterprise, real estate or financial services. This role is an individual contributor role, reporting to the VP of Product.
What you'll do as a Principal Product Manager:
What were looking for:
Position Logistics:
Travel: This role will include occasional travel for Proof Summit, team onsites, industry events, and customer or partner meetings. Your manager will share more about expected travel during the interview process.
Our Proof Pillars:
Here are some of our great benefits:
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