🕒 yesterday
Provide onsite IT support for the London office and remote support across global locations, managing service requests, employee onboarding and offboarding, and improvements to systems and support processes.
IT Operations Specialist
🕒 24 days ago
IT OperationsIT SupportIT ProcurementHardware Setup And Maintenance
📜 Description
- Source and order hardware, software, and licenses within budget and internal policies.
- Set up and remove employee accounts, access rights, and devices.
- Set up, troubleshoot, repair, and track office hardware.
- Maintain an up-to-date inventory of IT assets and licenses.
- Provide first-line IT support and escalate issues to vendors when needed.
- Coordinate with Security and other teams to follow banking standards.
🛠️ Requirements
- At least 2 years of experience in IT operations, IT support, or a similar role.
- Fluent English, written and spoken. This is a must.
- Hands-on experience with hardware setup, maintenance, and troubleshooting.
- Experience with user account and access management.
- Organized, reliable, and able to manage several requests at once.
- Experience in a bank or another financial institution.
- Familiarity with IT security practices in a regulated environment.
Full job description
About Us
Pave Bank Georgia is a licensed commercial bank serving corporate clients. We are building a modern, technology-driven bank and are looking for an IT Operations Specialist to keep our people and equipment running smoothly.
About the Role
You will own the day-to-day IT operations of our Tbilisi office: buying the right equipment, setting up accounts for new joiners, and making sure every device works as it should.
Key Responsibilities
Manage IT procurement: source, compare, and order hardware, software, and licenses in line with budget and internal policies.
Handle account setup and offboarding: create, configure, and remove user accounts, access rights, and devices for employees.
Maintain hardware: set up, troubleshoot, repair, and track laptops, monitors, printers, phones, and other office equipment.
Keep an up-to-date inventory of IT assets and licenses.
Provide first-line IT support to colleagues and escalate issues to vendors when needed.
Work with Security and other teams to make sure IT processes follow banking standards.
Requirements
At least 2 years of experience in IT operations, IT support, or a similar role.
Fluent English, written and spoken. This is a must.
Fluent English, written and spoken. This is a must.
Hands-on experience with hardware setup, maintenance, and troubleshooting.
Experience with user account and access management.
Organized, reliable, and able to manage several requests at once.
Nice to Have
Experience in a bank or another financial institution.
Familiarity with IT security practices in a regulated environment.
Working Conditions
Full-time position, working from our Tbilisi office.
This role requires full commitment: candidates must not hold another job alongside this position.
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