Operations Internship

Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list.    Pattern accelerates brands on global ecommerce marketplaces leveraging proprietary technology and AI. Utilizing more than 66 trillion data points, sophisticated machine learning and AI models, Pattern optimizes and automates all levers of ecommerce growth for global brands, including advertising, content management, logistics and fulfillment, pricing, forecasting and customer service. Hundreds of global brands depend on Pattern’s ecommerce acceleration platform every day to drive profitable revenue growth across 60+ global marketplaces—including Amazon, Walmart.com, Target.com, eBay, Tmall, TikTok Shop, JD, and Mercado Libre. To learn more, visit pattern.com or email press@pattern.com.   Pattern has been named one of the fastest growing tech companies headquartered in North America by Deloitte and one of best-led companies by Inc. We place employee experience at the center of our business model and have been recognized as one of Newsweek’s Global Most Loved Workplaces®. Sounds great! What's the company culture?   - Game Changers: A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern’s processes and outcomes.  - Data Fanatics: A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data.  - Partner Obsessed: An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner’s expectations and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern.  - Team of Doers: Someone who is a part of team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners.    How can I stand out as an applicant?   - Be prepared to talk about professional accomplishments with specific data to quantify examples  - Be ready to talk about how you can add value and be the best addition to the team  - Focus on mentioning how you would be partner obsessed at Pattern  - Be prepared to talk about any side projects related to data and analytics    Why should I work at Pattern?   Pattern offers big opportunities to make a difference in the ecommerce industry! We are a company full of talented people that evolves quickly and often. We set big goals, work tirelessly to achieve them, and we love our Pattern community. We also believe in having fun and balancing our lives.   Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

What does a typical day look like for an Operations intern?

Working side by side with the Operations Business Intelligence Analyst on reporting and analysis requests, and shadowing other members of the Operations department to see how their work connects to the data

Pulling, cleaning, and validating operational data from multiple sources (spreadsheets, internal systems, and marketplace and fulfillment partner data), and maintaining accurate and complete operational records

Building and refreshing weekly and monthly reports, dashboards, and spreadsheets that track key metrics such as inventory levels, order status, shipment timeliness, and fulfillment accuracy

Monitoring inventory, orders, and shipments across marketplaces and fulfillment partners, spotting anomalies and trends in the data, and flagging issues to the right owners for follow-up

Digging into ad hoc questions from Operations team members (for example, "why did on-time shipments dip last week?") and presenting what you find in a clear, concise summary

Documenting reporting logic, data definitions, and processes so that others can understand and reuse your work, and identifying opportunities to automate manual tasks and improve efficiency and accuracy

Owning a small project or analysis during your internship and sharing your findings and recommendations with the Operations team

Taking on additional tasks or projects to learn more about ecommerce operations, business intelligence, and supply chain management

What will I need to thrive in this role?

Currently pursuing a degree in Supply Chain Management, Operations Management, Business, Logistics, Industrial Engineering, Data Analytics, Information Systems, or a related field

Possess an understanding of operations, supply chain, and business principles and a positive attitude

Proficiency with Excel or Google Sheets, including comfort with formulas, pivot tables, and lookups, and an ease working with large data sets

Familiarity with SQL or BI and data visualization tools is a plus; a strong interest in learning them is a must

Natural curiosity and an analytical mindset: you ask "why" when numbers look off, and you check your work before you share it

Strong attention to detail, with the ability to maintain accuracy when working with large volumes of data

Demonstrate collaboration, trustworthiness, receptiveness to feedback, and eagerness to learn

Demonstrate strong organization and communication skills, including the ability to explain data and findings clearly to non-technical teammates, manage multiple priorities, and meet deadlines

Handle sensitive or confidential information with honesty and integrity

Learn to work as part of the Operations team to compile and analyze data, track information, and support the company or client.

What does high performance look like?

You follow through with all assignments in a timely manner

You give 100% to all tasks and projects assigned to you

You take full ownership of your projects and follow through to completion

You spot issues early and bring forward solutions, not just problems

Your data and reports are accurate, well documented, and trusted by the people who rely on them

You go beyond the numbers: you tell the story behind the data and recommend a clear next step

You proactively look for ways to automate or simplify recurring reports and manual work

You ask thoughtful questions, seek out feedback, and apply it quickly

What is my potential for career growth?

What is the team like?