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German-speaking Automotive Parts Support Specialist | Relocation to Budapest

๐Ÿ•’ 2 days ago
๐Ÿ“ ๐Ÿ‡ท๐Ÿ‡ด Bucharest - Hybrid๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required๐Ÿ’ผ Full-Time
Automotive Parts SupportAutomotive IndustryTechnical Issue DiagnosisTechnical Issue Resolution
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๐Ÿ“œ Description

  • Diagnose complex parts-related issues and help the dealer network find timely solutions to technical product problems.
  • Advise workshop and dealership technicians on parts through specified communication channels.
  • Support dealerships with parts across the full product range.
  • Act as an interface between the manufacturer and dealers.

๐Ÿ› ๏ธ Requirements

  • Experience in the automotive industry, ideally within a dealership, workshop, or manufacturer environment
  • Solid understanding of technical issue resolution and warranty processes
  • Fluent English and German (minimum B1-B2 level)
  • Strong communication skills with a keen eye for detail
  • Customer-focused mindset with a proactive and solution-oriented approach
  • Ability to work independently, manage priorities effectively, and take ownership of tasks

โœจ Benefits

  • Ability to equally accommodate working from home office or remote location based on geographical availability
  • Opportunity to work with one of the biggest automotive brands
  • Regular trainings and access to global career opportunities/career progression
  • A professional but relaxed working environment, as part of a welcoming and diverse team
Full job description

Company Description

MSX International supports leading automotive brands worldwide, helping improve repair performance, customer satisfaction, and aftersales operations acrossย 80+ countries.

Job Description

In your role as anย Automotive Parts Support Specialist for an international premium automobile manufacturer:

  • You will provide expert assistance in the diagnosis of complex issues related to parts and support the dealer network with quick solution finding of technical product issues
  • You will work closely with the technicians of the respective workshops and dealerships and support them with parts advice via specified communication channels
  • With your practical workshop experience, you will not only support the dealerships with parts related support for the entire product range, but also act as an interface between the manufacturer and the dealers

What we offer

  • Ability to equally accommodate working from home office or remote location based on geographical availability
  • Opportunity to work with one of the biggest automotive brands
  • Regular trainings and access to global career opportunities/career progression
  • A professional but relaxed working environment, as part of a welcoming and diverse team

Qualifications

  • Experience in the automotive industry, ideally within a dealership, workshop, or manufacturer environment
  • Solid understanding of technical issue resolution and warranty processes
  • Fluent English and German (minimum B1-B2 level)
  • Strong communication skills with a keen eye for detail
  • Customer-focused mindset with a proactive and solution-oriented approach
  • Ability to work independently, manage priorities effectively, and take ownership of tasks

Additional Information

MSX International | Automotive & Mobility Business Solutions

MSX is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, neurodiversity or other personal characteristics and backgrounds, age, sexual orientation, gender reassignment, religion or belief, or marital and parental status. As users of the Disability Confident scheme, we interview all disabled applicants who meet the minimum criteria for the vacancy.ย 

MSX International

German-speaking Automotive Parts Support Specialist | Relocation to Budapest

๐Ÿ•’ 2 days ago
MSX International๐Ÿ‘ฅ 1001 - 5000 employees๐Ÿข Management Consulting

Provide German- and English-language parts support to automotive dealerships, diagnosing complex product issues, advising workshop technicians, and connecting dealers with the manufacturer.

๐Ÿ“ ๐Ÿ‡ท๐Ÿ‡ด Cluj-Napoca - Hybrid๐Ÿ’ผ Full-Time๐ŸŽน Mid-level๐Ÿ›Ÿ Customer Support Specialist๐Ÿ“ข ๐Ÿ‡ฉ๐Ÿ‡ช German Required๐Ÿ“ข ๐Ÿ‡ฌ๐Ÿ‡ง English Required
Automotive Parts SupportAutomotive IndustryTechnical Issue DiagnosisTechnical Issue Resolution
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